If you are a parent that is involed with your child. Do not enroll your child here. The owner, Ms Welcome...is not welcoming at all. She has an ego problem. She always manages to push away parents inquires, no checks and balances and if a parent doesnt just drop the kids off and pick them up she gets upset. They dont want you to use the very same e-mail that they have on there website to communicate to them if your working. They try there best not to document anything, so they can get away with fraud. She was mad that I told the payment department that the kids went on vacation for a week, so she cant still get that check. a few days later she decided to drop the kids from the program without warning. Someone so disposable should not run a business handling children.
This place is a nightmare!!!!! The lack of supervision is atrocious, teachers constantly on their phones, their staff turn around is at the highest, they have no consistency. Different people every time you drop your child. The Director is only present 2 or 3 times a week, the owner hardly is ever there and the certified teacher is only present like twice a week. The "teachers" yell at the kids most of the day, they have no control of the kids and they have the TV on. Kids are not separated by age group and although it has a gate to separate them they are all mixed together. They do not follow a curriculum, they do not provide a daily schedule and you only see projects for holiday occasions. Their back yard is filthy filled with bugs that bit my child and left her marks. The teachers do not have a system to communicate with each other nor the parents. If you make a stink about it they will then attempt for a week or two to correct the problem and then make the same mistake again. They can never give you a report of your child's day. They have played the system. I am surprised DOH/OCFS has not shut down this place. If you want a place to drop your kid and suffer all kinds of psychological issues, this is the place to do so. I unfortunately needed a place and picked this one. BIG MISTAKE!!! Took my child out of this place and regret registering her there.
I would leave ZERO stars if I could but I will instead list the several issues I've had with this daycare since my daughter's placement-Timeliness: Routinely opens late and occasionally not at without advance communication. -Poor communication: I was accustomed to receiving weekly newsletters or updates regarding the curriculum at my daughter's first daycare site and we received nothing of the sort here. Any events/shows/etc. are shouted at you during pickup and nothing is written down (They do not even provide receipts)Professionalism: I've had several issues with staff and professionalism including a Van driver making an inappropriate comment regarding my daughter's weight and a worker leaving her son, a stranger, in charge of opening the daycare. When I questioned her about his qualifications and voiced my concerns seeing as I had never seen him opening up the daycare I was called unprofessional. We pulled my daughter immediately following this incident. While this establishment does provide a decent education, they leave much to be desired in terms of professionalism and timeliness.
Nice school; clean and professional. Owners where very nice and know what they want for the children in their facility and that is to learn and be reading for kindergarten.
Terrible place. They are not high on safety. Children cross the street next to trucks on a busy 3rd avenue street. Not an inviting environment. My child was not incorporated into morning activities once we arrived. Would not recommend to any one..
My daughter attended their daycare the owners is extremely unprofessional when it comes to handling concerns about the schools curriculum. I originally inquired about this school after seeming a good friend daughter speaking Another language and was learn verging well. I decided to send my daughter there. I found the school under staffed. The teacher arrives at 10-10:30 am daily. The principle shows up in the afternoon leaving the school under very little guidance. My the teachers were not consistent with there lesson plan and when I inquired the principle was rude to both myself and my husband. I would not recommend this school at all. Children needs a school that can work with the teachers to ensure academic success. You wouldn't find that here.
Highlights Academy is the best nursery in and around the crown heights area. This school reminds me of back home in the Caribbean where learning is the key to success. This Caribbean based school is run by Ms Mendes, a Jamaican lady who is passionate about education. She might come off as rude to those parents who are uninvolved and uncooperative who are seeking babysitting services, but are disappointed when they realize it us a school in every sense. I have 6 children and I have sent all of them to Highlights Academy and I will refer all parents to send their children too. I use to work at a nursery too and not all staff members are truly passionate about kids. Some are just in for the pay. Ms Mendes is a lady who runs her school with her heart and she gives endlessly. BIG UP TO MY KIDS DIRECTOR MS MENDES!!!!!!!!!!!!!!!!!
Our family is extremely pleased with our son's experience at Learn and Explore Daycare. Learn and Explore has been wonderful. It is very clean and meets all of our expectations. The staff is always greeting you with a friendly smile and makes you feel welcome. The entire team has made the transition very easy and I feel secure knowing my son is in a safe environment and in loving hands. The activities he does in class with his favorite teachers are age appropriate and engaging. I love seeing pictures of him and his friends interacting with each other and truly enjoying themselves. We love the daily communication from our son's teachers. We receive feedback on his eating habits, behavior/moods, what he experienced during the day, and special notes from his teachers. This Daycare is the perfect match for our baby. We wouldn't go anywhere else!!!
My son has been coming here for about a year. We really love it! It is very clean (spotless), the staff are friendly and very attentive to the children, the food they provide to the kids is home cooked and delicious. My son has thrived here and we couldnt be any happier!
My son has been with Learn and Explore for a year, and is staying for UPK next year as well. The team is amazing from management to teachers. They are always available to help and support with anything. Love having parent teacher conferences throughout the year, they are very informative.. overall my son loves going there, wakes up on Saturdays asking if he is going to school.. He also loves his teachers and friends. I was very worried when time came for my son to go to daycare and I was supper hesitant, but the team in Learn and Explore made it so easy for me. He has learned and made such a huge progress with spelling, writing and counting. He comes home full of information about his day; yoga, music classes, art projects, free play and learning.. Highly recommend Learn and Explore to take care of your little ones. ����