This was my first time using Enterprise car service and I must admit I did not regret it. I requested a regular car and was given an upgrade as a first time customer, the car was very nice and clear. I was 4 minutes late I returning the car and the workers there were so nice and friendly the actually allowed me in instead of returning it the following day. The service was great and the workers are very nice and helpful. The even help me to get a cab home as this was after hours and they had already closed for the day but I did get a pick up from a very nice Enterprise worker we chatted all the way to the office. I would definitely recommend Enterprise on State St in Brooklyn and I will be going back again... 2 thumbs up!!!
Excellent service! We rented an intermediate car for 4 days while in NY. From the time I called to make the reservation everyone I dealt with were very helpful, courteous & professional. When someone came to our hotel to pick us up & had told them we had 4 people & 6 suitcases therefore we needed a large enough vehicle to fit all of us. They did indeed come with the perfect size. We were upgraded to this same vehicle so we didn't have to transfer all our luggage to a different vehicle. The price to upgrade was very reasonable! I would definately recommend enterprise to everyone!
I just want to say thank you to the Rickey yesterday after dropping off the rental he took me to the repair shop my car did not finish he drop me by my house thank you. At Enterprise I experience great customer service. Blair took time to explain to me their services and answer all my question. They make sure you are completely satisfy. I would recommend family and friends to such smiling people. Thank you guys.
5.0 star rating 4/20/2012 just dropped off my rental got a brand new hyundai sonanta (which i was able to choose from a beautiful fleet).. prices were great compared to they're competitors.... customer service was 1000 times better then enterprise (next door) or hertz (block over) would very highly recommend them to anyone
Friendly staff always willing to accommodate your needs. They don't always have specific car models -- but, that's to be expected at such a busy establishment. I've been using them for years and I haven't had a problem (or accident) yet. Note: The prices vary -- especially on holidays. Highly recommended.
Rented Nissan Sentra for 16 days from Bath Ave Enterprise.It can be described as pure pleasure to deal with them: They give you quick ride to pick you up and drop you off after you return the car,the car was clean and new, front desk worked just great Sure go there again.
Great customer service from a young lady by the name of Tuso, she took the time to talk to my very difficult warranty company to get me in a rental car with all smiles on her face. All in all great customer service and I think Tuso should get a raise.
I needed the car asap and had no reservation and got plenty of options on the spot. Also have to mention Trish, she went above and beyond to get a car I was looking for. Great place & great service.
Pleasant service but the limited weekend service is not in tune with the increasingly residential nature of the neighborhood. It a drag to have to return a weekend rental by 1 pm on Sunday.
Excellent, was in & out in less than 10 minutes. I was even given an upgrade. The employees were very pleasant & friendly . If needed, I would definitely use then again ..