I worked at this place for 6 months only to be replaced by someone with no papers and for cheaper.... The place is a circus act the formans are very desrispectful especialy one called hung he will curse you and your mother out in front of customers and the big bosses wont do anything about it.. The supposed big boss Ming is a joke and only married into the company for the money half the time he isnt even there and when he is is to tell you some nonsence as if he knew what is is to work as a laborer in a lumber yard..I feel bad for the old lady she is very nice... Lau is another Forman who is a hypocrite and a 2 face this hole place is a joke dont apply if your looking for on the books and long term. Don't apply if your looking for respect and equality because you will not find it here
IM A CONTRACTOR AND AS A BUSINESS OWNER FOR OVER 10 YEARS I RECOMMEND DO NOT SPEND ONE PENNY AT THIS STORE THEY RIP YOU OFF WITH BROKEN TOOLS AND MATERIAL SAVE YOUR SELF AND YOUR BUSINESS FROM THEM RIPPING YOU OFF.
First, let's clarify: There are two Brunos within 100ft of each other. This review is for Bruno's Hardware on 95 Court Street. (the smaller store just south of the big Bruno's Home Center).Ok, this store is terrible. The guys are rude and lazy. Worst of all the prices are ridiculous. For example, I had a key cut here - $8 bucks. I went next door to the Brunos Home Center and the same key was $4 bucks. The guys at Brunos Home Center felt so bad...they were ashamed of their neighbors...as everyone should be. Do yourself a favor and just go to Bruno's Home Center and not the little hardware store just south of it. They used to be under the same owners but have since split and the Home Center store is much better, bigger, and cheaper.
I called Stellar Hardware and spoke to a gentleman by the name George. I want to say his Customer Service was fabulous. They have an amazing staff ready to help. Thank You Stellar Hardware
They have a , they don't pay me enough to get up and help customers mentality. There Will always be one on the phone behind the counter Who refuses to get out of his seat. I've walked out in frustration many times because they refused to take one step to show you where anything is. Whoever owns this store should look at the video tape from October 19th. , When as usual I walked out in frustration from lack of help. The tall guy who is usually nice got a bad attitude because I asked the other guy to come from behind the counter and show me what he kept point to. Then the tall salesman stood at the end of the store aisle and pointed to the other item I asked for@ and when I asked him to come into the aisle and explain the difference in the paint strippers , thinners and removers he refused to walk into the aisle to explain anything. I told him I don't have time for this and He just said have a good day. He could care less if the store made a sale. They could triple their business if they had decent help. If you don't have the time to be frustrated and walking around a tiny store where they refuse to just take you to the item. Go elsewhere!
Great store, With great prices, and very professional service, highly recommended, !Got last week some paint, there made me the right mix, exactly what i wanted,
Very unprofessional and illegal practices. Purchased something on the walmart website with Bic Supply as the supplier. I immediately emailed them as an error was made in ordering (within minutes). They refused to cancel and told me I would need to return it once I received. Once I received, I asked how to return it and they told me I would need to pay to send it back and they would 'consider' a refund. I can provide emails dated and timed the day I ordered and made a request to Bic Supply to return funds due to an error in order. I have emailed them several times since for a resolution, however they refuse to do anything.
You must be kidding. Not only do they have good staff, but certain things they'll even order. I needed a certain size fiberglass and they ordered it for me. Their people are great.
Great experience. Plus a special treat , finding out this was the original hardware store where "Saturday Night fever was filmed. Was nice to shop in an old fashioned hardware store and not Home Depot for a change. I will bring all my business there from now on!!
Worst hardware store in Brooklyn with the worst customer service I have ever experienced. They never have what I need and don't really care about trying to get it. Upon selling me the wrong item, I returned to swap it out which I could not do due to no inventory. There was no apology, no care, no nothing! They don't seem to know what they are all talking about that's if you can even find someone that speaks english in the store. I will NEVER go back again and hope that everyone in the surrounding neighborhoods follow. From the other reviews it sounds like there is only one way for Bruno's and that is down and out.