If I could give zero starts, I certainly would. I had purchased a livingsocial coupon for a massage and made an appointment online. I had to wait 5 weeks for the appointment and when I showed up, there was no one there. I called the phone number no less than 4 times, left several messages, stopped by Clark Richard Salon that Melissa Lindgren shares the building with and got an email address. I emailed her and still no response. Still, I decided to give her one more opportunity to make things right. I booked another appointment, waited another 4 weeks, and ended up being stood up yet again. I called and left another message. Still no response. I have confirmation emails for the appointments. I don't understand how she thinks she can run a successful business when there is no communication and no reliability. Avoid. Not worth the wasted time and effort! Absolutely no courtesy.
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I had a bad experience at this salon. I came in with shoulder length hair. I showed Mallie a pic of a cut below the chin. She assured me she could cut my hair like the pic. Instead she cut it short and it looked nothing like the pic. When I expressed disappointment she flippantly said "oh I guess you're not used to short hair, it will grow back". The cut is horrible. If you go to this salon steer clear of Mallie--she doesn't listen and she doesn't care
I have always had bad haircuts with no one who listens or styles my hair good! I decided to give salon medusa a chance. To my surprise I have finally found the most amazing hairdresser, Amanda! She knows what I want even though I can't put it into words. She does AMAZING color! I highly recommend everyone to go to her!
Remarkably relaxing mid-day massage! I completed so much more work after the stress disappeared! I would highly recommend Brookfield Massage to anyone looking for an improvement in their life!
I look forward to my regular visits at Salon Medusa. It has a modern, relaxing atmosphere with stylists and techs that know their business and always make me feel welcome. Co-owner David does my hair and I always get compliments. I've always been pleased with the other services I have used as well, including facials, nails and waxing.