I don't even know where to begin. On a positive note the food was good and filling, the service not so much. We came later at night, party of 2, it wasn't crowded, so we were seated right away. The waiter came promptly to offer the wine sample, we gave our drink order.We waited over 10 minutes for 2 sodas! He came back finally, we ordered an appetizer, and our entrees. I asked for straws for our sodas. He said he'd bring them right over. Soup and salad came, then our entrees, at which point i had to ask again for straws.*note* we never received our appetizer. Waited another 10 mins for the darn straws! The manager came over and apologized for us not recieving the appetizer, removed it from the bill and wrapped it to go, and offered to bring us boxes. The waiter came back and said "so I heard you needed your appetizer?" .....really? Before our food would have been nice. An apology would have been nice. We asked for refils of our soda and the check. Waited another 15 mins to get the check and pay, he never brought us the soda refils. If you want authentic itailan this isn't the place to go (which I was aware of before we chose to eat here)If you want good service, this also isn't the place to go. We will not be back.
18180 W Bluemound RdBrookfield, WI 53045
Wow, this is the best Italian food ever. Not only that the service was the best i have ever had. My server Eric S. went out of his way to make us fe…
19. Jimmy's Grotto
314 E Main StWaukesha, WI 53186
if you want fast food go elsewhere they are busy and your food is made to order and it takes awhile. BUT THATS PERFECTLY FINE!! their food is awesom…
Terrible, over priced food. Small pizza is worse then the cheapest frozen pizza I have tried. Somehow they managed to not even cook it through (thin and doughy, not sure how that is possible ). Mozzarella sticks a covered in some weird stuffing tasting breaking. They are hunks of cheese in bread, not an actual deep fried mozzarella stick. Never going back!
This was the worst experience my family has ever had at a restaurant. The Hostess, Liz has no personality whatsoever. When we arrived she didn't greet us she simply said, "It's a 30-35 minute wait." We waited. During this time we continued to witness her be rude to incoming customers. Never was a single one greeted or acknowledged except to be told how long the wait was. On several occasions, when customers made the decision to not put their name on the list, and go elsewhere, Liz would look up from her podium and roll her eyes. I won't mention her horrible phone etiquette; but you can imagine. Let's talk about the restroom. Toilet paper all over the floor, napkins strewn about the floor and counter because both HUGE waste baskets were overflowing, no toilet paper and most of the lights burnt out, we peed in a cave. Heading to our table, we got to walk past 3 employees standing against the wall complaining about having to work the next day, it was nice that we as customers had to walk sideways and shuffle through them to follow lovely Liz to our table. Food, take it or leave it. Unlimited salad...frozen iceberg lettuce, mmmm tasty! No thank you-I would not like anymore. Chicken Alfredo, did they put the Alfredo sauce on it? That's up for debate, it was so dry and flavorless, I may have poured a whole shaker of salt and pepper on it to try to get some flavor. Chicken and shrimp carbonara- they forgot the bacon. Actually, the presentation was so horrible, hubby wasn't interested in eating it; maybe it was someone else's leftover and they scraped it onto a new plate. This place was such a joke. We paid $80.00 for horrible service and disgusting food. We will never return to Olive Garden in Brookfield, WI, actually we will never step foot into another Olive Garden.
We ate there this weekend. The service was good the food was not. It was my favorite restaurant for lasagna now its not good enough to be mediocre.
Mama Mia's lunch buffet is the best! A great variety of all the things I love. Best of all, the food stays hot and fresh, unlike a lot of buffets. Great service too!