I was once in this facility if that's what you want to call it. It was infested with bed bugs, cockroaches, water bugs etc. well you get the gist. I was physically and mentally abused and constantly stolen from. This place was a complete nightmare. I do not recommended it for anyone.!!!
From Business: License Information:Licensee ID: 40592License Status: UnrestrictedFacility ID: 6001689Facility Status: ActiveOwnership: For-Prof CorporationBeds:Skilled : 302
3311 S Michigan AveChicago, IL 60616
From Business: License Information:Licensee ID: 51656License Status: UnrestrictedFacility ID: 6001895Facility Status: ActiveOwnership: Limited LiabilityBeds:Skilled : 74Intermed…
My grandma was here a few years back and we had an amazing experience but now my grandpa visited this place and the CNA’S were horrible they treated my grandpa as if he was not capable of doing for him self put a diaper on him just because they were lazy to take him to the bathroom, also didn’t clean him well, and closed his room door at night with no call botton for him to press, last but not least they had a bed alarm that when I arrived wasn’t even on the bed I’m glad he didn’t try to get up and fall. The nurses, therapist and doctors are GREAT but the CNA’s Need a lot of training or they need new staff!!!!!! I took my grandpa out and signed him up for out patient therapy! So disappointed!!
This place appears to be just a housing unit for people that have overdosed on drugs or just street people. It does not appear to be as much of a rehab center as I suspected. On all of my visits to the facility the employs just sat around and watched the patients.
They lack adequate assessment skills and fail to communicate changes in condition in a timely manner. They also fail to respond to wishes of patients and family. Parking is horrendous and the handicap spots are frequently used up by the valet service with non-handicap cars.
I would not recommend this place to anyone. My son was a recent resident at this facility. Very unprofessional acting and dressed staff. At times I could not differentiate between staff and residents. There were multiple issues with several personal items that were never returned after being laundered. After almost 2 years of residency there, 1 pair of shoes were replaced following multiple complaints from myself.
This place is horrendous. Inexperienced CNAs and Nurses with insufficient command of the English language. Food is not nutritional and is mostly junk food.The neglect is continuous because of the constant lack of stAff. You have to beg for bed linens and maintenance. They have a serious bug problem and took months to correct it. Administrators are known for making promises, but consistently ignore the NEEDS of the residents. DO NOT PLACE YOUR LOVED ONE AT THIS FACILITY. They are an assembly- line health care facility only.
Very disappointed with the service my brother is receiving at the Swab facility. The only nice person is the security guard at the front. If you ask a nurse or any other staff member they really do not know what to answer. Overall VERY VERY DISAPPOINTED
This place is dreadful. The people seem nice but are very sneaky! Not to mention you have co-workers dating , which is definitely a conflict of interest. They could use a lesson in professionalism!!!
K what I'd like to know is how did my review get erased. So I guess if it's negative, someone deletes it. Scam!!!!!
The Third floor receptionist are very discourteous when calling in to speak to a patient. They have hung up numerous times. Disrespected me and lying telling me the patient is not in the room. The phone rings and rings until it goes back to the first person who transfers to the third floor. I am going to report this to the BBB. It is poor service to be treated rudely. I would never recommend the elderly or sick to this facility. You need to screen your employees who answer the phones to treat incoming calls more respectful. I try to check on my loved ones condition that is the reason I call.HELP!!!