This bus service is a disgrace!!! They never pick up the phone and even when OPT calls them to check up on your child, they don't answer. They should stick to private events rather than doing business with schools because they are very unreliable and have buses that are always breaking down and drivers that are late picking up your child or dropping them off. If a could rate them a 1/2 a star that is what they would get from me. They are the worst bus service with horrible staff and drivers that seem to get lost with GPS. They do not deserve any school accounts because they are unreliable and I don't feel they are a safe company!
They never know anything. They lose track of the kids. They don't drop off or pick up at the right time. Either it's too late or too early. When I called to complain a woman by the name of miosoidy answered. She was the most rude and obnoxious person I have ever spoken to. Very unprofessional. Get rid of her asap.
The drivers have no compassion. I am not sure if it is due to Management and the strict schedule they must follow. The matron helps my child on the bus but the driver takes off before they are even seated. I am fortunate that the driver doesn't throw my child off the bus. There was once instance where the driver had to do a report on my child because another child was late and my child was crying. I asked to see the report but they had refused. I had to call the school to obtain further information even though he has been the driver for several weeks at that time. The driver/matron do not give out their number so I have to call dispatch to communicate while they have the nerve to call me to state that they are dropping him off a half hour earlier than the scheduled time.
This service was great, very helpful and nice, just an all around great car ride. The driver was kind and was a good driver. I will definitely be using them again!
Oh ill be more then happy on oct 5th a substitute bus driver picked up my children at 7:15 am for school drove around the block to Eward L Grant Highway in front of family dollar told all the kids to walk to school then the bus didnt even show up after school to pick them up i proceeded to all the bus company left tons of messages and still no call from them 2 weeks later then to find out someone tried picking up the children now im in the process of contacting a negligent lawyer because you put ny 4 yr old and 7 yr olds life in danger i would not recommend this bus company to anyone this is totally by far the worse bus company
They will work with the client under any circumstance. Great service in general. I am a very satisfied and happy customer!
I will forever support this company. Friendly, older west indian management. No more than a 5 min wait unless warned.
Officially under new management, Newtown has risen to the occasion. Now offering exceptional customer service and remarkable prices.I take a weekly ride two harlem from the bronx. Call and support this black family owned business.
Three phone numbers and none are connected. This is ridiculous and unacceptable for a bus company dealing with children's transportation.
FANTASTIC BUS COMPANY. LOGAN BUS COMPANY DOES A WONDERFUL JOB. THEY HAVE BEEN DRIVING MY 2 CHILDREN TO THEIR BROOKLYN CLASSROOMS WITH NO PROBLEMS.