I took my kids to Primary Vision Care and our experience there was wonderful. The staff and Dr. were very caring and informative. Unlike other places where you feel like cattle and are rushed out the door.
200 Baychester AveBronx, NY 10475
From Business: Your neighborhood home for eye care and eyestyle, Cohen’s Fashion Optical has been making people look good and feel good for over 90 years. Come browse the wide s…
2130 White Plains RdBronx, NY 10462
From Business: The Sterling Optical store in the Bronx is your source for everything from professional eye exams to the best selection of eyewear in the area. Our knowledgeable …
Great services and didn't have to wait long. I got checked in different machines and my glasses and contacts are perfect.
This place has been around for a DECADE now, and although it hasn't changed much the service has always made buying my glasses here a great experience. The staff is friendly and upfront, and gives the store a very local feel. If you're looking for 3 dollar glasses, go somewhere else, but if you're looking for a great deal on frames that will really upgrade your look and the way you feel about yourself, this is the place to go.
It is extremely difficult to contact this office in Co-op city via their own contact numbers (347-843-0430, 718-320-0551 and online numbers 718-530-0427. I called all day for straight 3 days, even now. I needed my prescription faxed to my Ophthalmologist. In addition I broke my expensive eye glasses and they could not repair or give me a discount to purchase another pair. I paid $550.00. Lastly, I could never see out of the eyeglasses. I believe the prescription was incorrect. They tried to correct the glasses in the store admitting they were little off, but never changed them. This is way I lost them. I keep taking them off my eyes. Don't be fooled by the discounts.
I have never been so Disrespected In My Life I Went In To Pick Up My Glasses Today Sat There For !5 Minutes No Service So I Decided To Walk Over And Speak To a Young Lady Who Was Clearly Doing Some Kind Of Inventory ? I Asked Can I Please Pick Up My Glasses She Began Almost Yelling At Me Saying She Was Taking Care Of A Patient Did I Mention That I Am Disabled ?I Said Okay Mam I Then Went To Sit Down And WAIT FOR ANOTHER 20 MINUTES BY THE WAY THERE WAS NO OTHER PATIENT !!! GLASSES ARE CUTE BUT THE SEVICE SUCKS THE YOUNG LADY NEEDS TO BE TRAINED ON CUSTOMER SERVICE !!!!! THE GLASSES WERENT CHEAP EITHER AND HAD TO ALMOST BEG FOR RECIEPT
They are the worst!!! stay away. A whole bunch of girls with attitude, can definitely tell they do not like their jobs. Waiting for my contacts took about 2 months, 1800 contacts is so much better with only 5-7 days shipping.
I hate this place... They are so difficult and hard to work with. I appreciate good service and their customer service sucks...
Terrible service. Once I received my glasses, I had complaints about lenses (lots of reflections) and the shortness of stems, I was told that it couldn't be because they were top of the line lenses (450.00) and the stems were not too short. In other words, my impressions were incorrect and there was not going to do anything. Stay away...very unusual for optical store to give such bad customer service.
I went to Kelly's Fashion Optical to purchase new frames for my eyeglasses. I bought some nice frames but when the salesperson was adjusting the frames she accidentally broke them. I immediately requested a refund and the owner refused to give me my money back. Now I have to contact my credit card company to submit a dispute. Do not pay in advance at this place for your merchandise because you may encounter a problem. I'm going to also report them to the Better Business Bureau.
Love this store, it has great things for everything in your house.