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Universe Towing, INC Heavy Duty Truck Towing & Recovery Local & Long Distance

Heavy Duty Towing

General Info
Established in 1980 Auto Body Repair and Painting, Towing, Heavy Duty Towing, Collision Services, Roadside Assistance. Auto Body Repair and Painting Towing Heavy Duty Towing Collision Services Roadside Assistance Auto Body Repair & Painting Towing Heavy Duty Towing Collision Services Roadside Assistance
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

(718) 379-5000

(877) 486-4869

Payment method
master card, all major credit cards, check, insurance
Neighborhoods
East Bronx, Baychester
Languages
English, Italian, Spanish
Categories
Towing Equipment, Towing, Automobile Body Repairing & Painting, Automotive Roadside Service, Marine Towing, Auto Repair & Service, Marine Services
Other Information

Brands Serviced: Volkswagen, FIAT, Lexus, MINI, Lamborghini, Rolls-Royce, Jaguar, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Buick, Lincoln, Kia, Toyota, Mitsubishi, Subaru, Scion, Alfa Romeo, SRT, Freightliner, GMC, Ford, Maserati, BMW, Acura, Lotus, Tesla, Bentley, Ram, McLaren, Nissan, Dodge, Jeep, Aston Martin, Porsche, Chevrolet, Ferrari, Chrysler, Volvo, Honda, smart, Cadillac, Land Rover

Appointment Needed: No

Warranties: Yes

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COUPONS & DEALS

No coupons available

Reviews

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Murray1

02/07/2011

Provided by Citysearch - 
Overall
When you need help on the road........

When the time came that I needed road service now, the ""Guy's at Universe towing can through. They were prompt and helped us get to our service shop damage-free. Their employee were clean and a really Kool tow rig showed up. Hats off to a great outfit............................ Murray.

bibisemilla

07/07/2010

Provided by Citysearch - 
Overall
Worst Body Shop

Universe Auto Body Center in Baychester, Bronx is the WORST body shop in the industry. They are very unprofessional, very uncourteous, and nothing short of a very long nightmare, to say the least. If you are even thinking of having work done in this place, STOP. If you have a vehicle being repaired at this shop, now is the time to get up and go get your car OUT OF THERE. Ana, the secretary and Richie, the alcoholic, nasty manager are a tag team that are nothing short of undesirable. They will lie to you everyday of the week, 24 hours a day if they have to in order to cover up what looks like some serious embezzling from their part. Good luck to the owners!

Russell E.

06/16/2017

Overall
Expertise
Selection
Service

called to see if they did services on the FDR since its a restricted roadway and the guy I talk to was so rude that I had to bring myself to yell back at him. This guy had ZERO customer service skills and treated me like I owed him something. I WOULD NEVER CALL THIS COMPANY AGAIN AND WOULD ADVISE YOU GO ELSEWHERE FOR SERVICE. Find a company that actually shows you respect and appreciates your business. There is ZERO sense in someone yelling at a customer who is just asking a simple question.

Roslyn G.

08/11/2016

Overall
Expertise
Service

Joey!!! An angel of good will, that calm voice on the phone as we were in a precarious situation! What a heroic thing to do, just by talking on the phone encouraging us to stay calm was a godsend! Little things mean a lot! And his partner arrived on the scene Pete, the tow truck driver and he was a knight in shining armour! We were stuck as our car was disabled on the FOR! It was terrifying until Pete arrived! There are kind loving and giving people in NYC! LOVE YOU BOTH JOE AND PETE! Dios te bendiga siempre!

Sean W.

01/28/2015

Overall
They are thieves

They will tow your car and then steal everything from inside. I had all types of items in my car and they stole it all. The only thing that was left behind was the GPS and the Ezpass due to the fact that those can be tracked. No worries the police were notified and it's not the first report they received from them so hopefully i'll get my things back. Don't use them!

Taraqul K.

02/18/2014

Overall

Terrible service. The driver attached the chain to the arm of the right wheel of my car and broke it causing my car to shake uncontrollably. I called them and they said it was impossible they could have broken it. When I took it to the mechanics they said it was the tow and it cost me $175 to repair. Do not trust this company!

elvis09

07/12/2011

Overall
WHAT A GREAT SERVICE TO THE CO...

WHAT A GREAT SERVICE TO THE COMMUNITY AT UNIVERSE TOWING.

I WAS STRANDED WHEN RICHIE CAME TO MY RESCUE. REASSURING, KIND AND

PROFESSIONAL, HE GOT MY CAR AND ME OUT OF A SCARY SITUATION. THANKS RICHIE..

IMMACULATE TRUCK, INSIDE AND OUT. WHAT BEGAN AS A STRESSFUL SITUATION TURNED OUT JUST FINE . REALLY GREAT SERVICE AT UNIVERSE TOWING.

THEY ARE THE ONLY COMPANY TO USE. THEY ALSO HAVE AN AUTO BODY SHOP AND SERVICE OF ENTERPRISE RENT A CAR ON THE PREMISES.

I'M LETTING EVERYONE KNOW ABOUT UNIVERSE

718-653-1200

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