Johan and his helper from Metz Furniture are excellent! My piano was damaged during an apartment move and they took great care in patching it up nicely. They repaired the pieces that chipped and broke off, and they even re-stained the entire wood at no extra cost, matching the colors perfectly to make it look like new. They took pride in their work and were courteous, professional and pleasant. I recommend them highly.
I bought a sofa and the when the furniture store delivered it i didn’t fit through the door so i had to leave in the hallway for 2 days. Finally someone suggested i call Mr. Metz Furniture repair to have the sofa disassemble. I did and they came the next day in the morning taking my sofa apart for a resonable price. They where very professional and clean. The sofa looks great!!!!!!!!!!!!!!!!!! like nothing happened!!. I highly recommend Mr. Metz furniture repair for all your furniture disassembly in nyc. Thanks guys!!!
Best moving experience I’ve had without a doubt ! Very professional service and will definitely use Them again in the future.
These guys did a great job in upholstering my old antique Griffin chair. Five stars! They provided great customer service!
If I could rate this business 0 stars, I would! Mr. Metz Furniture Repair is the most unreliable and unprofessional furniture repair business in New York. First, the person who answers the phones and repairs the furniture is the same man. This wouldn't be a problem if he was organized and not a scatter brain. I made an appointment a week in advance with Mr. Metz, he said he would call me the day before to confirm. However, I had to call him to confirm when we spoke he seemed confused, but assured me that he knew who I was and that I was the first appointment in the morning. This appointment was scheduled between 8 and 10 am. At 9:30, I received a text msg from him saying that he was running late because he's doing a job that morning and he'll be there around 12 pm. What?? You assured me that I was your first job! Now, it's 1 o'clock and no word from Mr. Metz, I had to call him to find out that he will be at my house before 4:30. At 3:45, still no follow up from him, I called and he explained that he was in traffic but on his way. At 4:45 pm, I texted and called Mr. Metz several times only to get no response and straight to voicemail. This company does not honor appointment times, a person's business or time. The repairman who may be Mr. Metz or a representative of the company is disrespectful which tarnished its integrity. Consumers, PROCEED WITH CAUTION THIS BUSINESS IS UNRELIABLE ANS UNPROFESSIONAL. LOOK ELSEWHERE!!!!!! DO NOT SOLICIT THIS BUSINESS!!!
I normally don't do reviews on these pages but I want to take a moment to share my happiness because these guys literally saved my life. So this is how it started,I bought a sofa about a month ago and it got delivered on July 12th 2017 . When the sofa arrived unfortunately it did not fit through the door. I was very very disappointed and I got hysterical because I paid quite a bit of money for it. So a friend of mine suggested that Mr.Metz Furniture Repair could help me by getting the sofa disassemble, long story short they came within an hour and half and gave me a reasonable price and performed a great job. Finally my headache was over. I am very happy with my results and I highly Recommend Mr.Metz Furniture Repair Good job Guys!
Well let start by saying that my puppy Simba did some serious damage on my bedroom set yesterday ����, but he is just a puppy so I forgave him of course, when he looks at me with those little puppy eyes. But let's cut the chase and go to the point, so I started by searching for a good furniture repair and came across the best one by luck. I call Mr. Metz Furniture Repair. Spoke to Johan a very professional and charismatic gentleman who schedule a visit to my home to look at the damages the very same day.As promise he came to my home on time and did a marvelous work on the pieces that my puppy had chew up quite deep. He letf it looking like nothing ever happened, ����♥️. Johan knew what he was doing quite well. He was very professional and friendly. I have other furniture pieces that need a little tender care and he will be working on them soon. I would recommend Mr. Melt Furniture Repair to anyone who's looking to have someone who is excellent at furniture restoring and repair and is not looking to spend a fortune for the job, because his prices are quite reasonable. Thank you so much Johan for an excellent work at a very affordable price. I would recommend Mr. Melt Furniture Repair to anyone, excellent, excellent work.
I damaged the frame on my antique mirror and was devastated that I may not get back to good condition. I contacted Mr. Metz and I described in full detail what was wrong and what I was hoping to achieve. My mirror looks amazing and I am soooo pleased with the overall service received. Will most definitely be contacting Mr. Metz again.
Finding a furniture repair company is almost impossible out here. Two very friendly technician came from New york to Connecticut to repair an antique dresser. I called and made an appointment. I spoke with a nice gentlemen, very charismatic. They offered to drive over. They gave me an estimate. I had to pay a convinience fee to cover the cost of transportation, which was understanble. The guys that came for the job were very courteous and knew their stuff. They indeed are professionals! They did a phenomenal job. Ill definitely call them again
I called because my sofa needed some repair and a technician came to my house. He was very professional and expedience, he looked and sound like he knew what he was talking about.....he gave me an excellent price and fixed my couch on site....it took him about 3 hours and at the and i was very very very happy with the result....i highly recommend this company they are simply the best