Still did not receive my return service is the worst! Don't trust them! They are very unprofessional and will not send you a copy until you request it.
Where to begin! 2016 tax return was a head. Tax preparer Ms. Lois Brown totally messed up our state taxes. We lived in NYS partial during 2016 but she placed us as full residency instead. We didn’t know until it was late. Now 2017 we filed a IT 203 partial residency form with the right Documentation. We was told to mail it ourselves. Now both 2016 and 2017 we added the Peace of Mind in care HR Block made an error on our taxes (which they did). My wife and I just found out NYS taxes never received our IT 203 with the proper documentation. We waited 3 months for an answer! Now we was told we have to redo everything!!! The Peace Of Mind states our tax preparer has to do all the work for us. This is bad customer service!!!We need our NY state tax for 2016 we it’s owed to us. It’s ironic how we received our 2017 NY state income tax but not 2016. Where is the logic with this scenio? We are moving in a week and was depending on our money. I want to hold HR Block responsible for the headache and emotional distress they caused. Will be hiring a lawyer.
I have been with this agency for over 20 years. I highly recommend them for their knowledge,patience,and professionalism.
Great accountants!! Been with them for more than 28 years!! Like family! Professionalism a cut above the rest!S.Patierno
fast refunds..great staff..Letting Money Tax deal with your tax problems is the easier solution. 2 thumbs up
Fast, professional tax preparers! Been going 10 years and always please.. #CityWorkers #StateWorkers
I do not recommend this business. The level of unprofessionalism is beyond the imaginable. In this office you'll hear the staff arguing about personal problems on the phone, disrespecting the clientele and having lunch while attending clients. Lorenzo, who is the person who fills up taxes, rushes through the process, seems unsure of what he is doing and will not be available if there is any consequent problem arises with the taxes. They take weeks to respond calls or emails and are very unreliable
very unproffesional service be aware. I dont recomend this business to anyone. I had the most horrible experience his solo owner Lorenzo Almanza is very unreliable. He and his sister (the secretary) mistreat customers. In addition his filling of taxes service are full of errors. If you want an audit, you most definitely want to go there.
Very professional and knowledgeable along with great pricing. I have been doing my tax returns with Mr. Oyola for several years and will again next year. Highly recommended!