I went to Personal Touch to get an estimate on work that needed to be done on my husband's car due to someone hitting him. Mike happened to be outside and I told him it would be an insurance claim. He asked what insurance and I told him it would be Liberty Mutual. He said he hated Liberty Mutual but was sweet as pie to get us in the door. He explained how his office would take care of everything etc. We met and spoke with Lisa who was great! She did give me some incorrect information regarding rental car taxes but that was minor issue. Lisa asked that I bring in the car Thursday morning so Liberty Mutual adjuster could come and see the car which I did. I never dealt with insurance issues or leaving a car at an auto repair so I was following their lead. My mistake was leaving the car there after the insurance adjuster came and took pictures. Liberty Mutual didn't immediately approve a rental car so my husband had to use my car since his car was in the shop and they had started working on it. We instructed Liberty Mutual to mail the check directly to the auto repair shop. I went in because some forms needed to be signed. Apparently I signed an estimate that was blank. Honestly I don't remember doing it but my signature is on the form. Finally the rental car was approved. I called the office to ask Lisa something and Mike answered the phone. I identified myself and the car that was at his shop. First words out of his mouth was " Did you receive the check?". I said no and he hung up on me. It took a full week before the check arrived. Based solely on my experience with Mike I would never use that shop again nor would I recommend it. Lisa and Alison were great!! They run the office well enough that Mike should stay away from the office!
4580 3rd AveBronx, NY 10458
From Business: We understand getting into an accident is stressful. We will do our best to make this process go as smooth as possible so you can get on with your life. We treat …
1027 E Gun Hill RdBronx, NY 10469
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
1170 Bronx River AveBronx, NY 10472
From Business: BS & F Auto Parts has been servicing the Bronx New York, Lower Westchester County and the New York City for over 30 Years. Call us or Come and Visit Us.(718) 842-…
1780 E Tremont AveBronx, NY 10460
From Business: If your car is not running very smoothly, it might be time to give it some TLC. We can take care of most makes and models so just give us a call and we can schedu…
Last week, I got into an accident but had no idea of where I would go to get the damage repaired... I found this place online and decided to pop by to get an estimate... The place is very small and it didn't appear as though there was much business going on. But when I brought my car there, the staff was courteous, professional and the work was excellent... And very timely! I would recommend this place to anyone with accident damage or even if you are looking to fix up your car's dents and dings to sell or give away... The place is great! Thank you guys!
AS I BRANG MY NISSAN QUEST OVER 2004 YR.MR. NORMAN HE REALY CARED WHAT I WANTED DONE ON THE CAR HE TOOK CARE OF ALL LITTLE DENTS AND SCRATCHES HE TOOK CARE OF BOTH BUMPERS HE MATCHED THE PAINT TO ORIGINAL LOOK FACTORY PAINT. PAINTED ALL AROUND CAR AND HIS PRICE WAS VERY REASONABLE. HE IS VERY GOOD AT WHAT HE DOES AND HIS DETALING IS AWSOME. ALSO HE REALY KNOWS HOW TO BLEND IN THE PAINT. YOU REALY HAVE TO HAVE PATIENCE AND GOOD HANDS TO REALY GET THE JOB DONE RIGHT AND IT ONLY TOOK HIM 5 DAYS. THANK YOU GOD BLESS.
AAA...Dealing with insurance company's is a pain. That's why I take my car to Personal Touch Auto body. They have help me with all my collision issues. They call the insurance company 4 me and handle the claim they even helped me get a rental. My car came out looking better then when I bought it. It was and still is looking sharp. Thanks to Personal Touch Auto Body....so if u looking 4 a great place with wonderful people and great work u must go to Personal Touch Auto Body.
I just had my car fixed by Personal Touch Auto Body, First off Mike and Allison are the bomb!! They made getting my car hit a positive experience...excellent business owner. Not only did they paint the car perfectly, but they touched up other areas that were not part of my accident!!! Shout out to everyone who repaired and painted my awesome car!!! I would recommend this company to ALL my friends and family!!!!...these guyz were AWESOME!!:)
My car broke down a few weeks ago late at night so I called five J's and they came right away. Being a single mother it was hard for me to be broken down on a highway with no way of getting home. After sharing this with the two truck driver he drove me home after dropping off my car at the shop. Great service, very friendly, and they were even able to fix my car at a very reasonable price and in so so quickly. Love five j's!!!!
karl is unbelievable! the best of the best, his guys always do top notch work and he really gives the best rate, phenomenal quality repairs/work and only the most sturdy pieces of course. always a pleasure to see and work with them. Use em for any issue I have, even if it's for advice pertaining to stuff they don't do there, I just super trust his opinion. As you can probably imagine, highly recommended! :)
My car was stolen while I was visiting a few family members in the Bronx area. Next morning car is not there. I goto Five J's, the men behind the desk were nice and sincere to me. They gave me my car back, no overcharges like all the rest of the places in the city. My black mercedes came back with no dents or dings! GREAT PLACE!
On 5/15 five js towed my 2014 honda from an accident after speaking with chris and he explained gieco would try to have my car repaired else where he was right and gieco was nasty because I wouldnt go to there shop but I trusted chris and on 5/27 I got my car back better than new they are a 10 star operation
I got a flat tire on the Bronx River Parkway. I was waiting for an hour and 45 minutes for AAA to tow me, freezing cold and late to work. One of Five J's drivers saw me stranded and offered to tow me to a nearby gas station. He was exceptionally kind and reassuring. I am so grateful to Pablo and Five Js.