I made a call asking for a hard to find item the owner went out of her way to find, I highly recommend this shop. People need to be consider and understand that out thousand of items available you need to give the owner time to find the one you need.
7110D Beach Channel Dr,Arverne, NY 11692
From Business: Grace and Mercy Home Care Services, LLC will always use the services of qualified licensed and certified Physical, Occupational, and Speech Therapists, Home Healt…
Unprofessional agency who does not care about your life and will try to undercut your hours and pay. They expect you to run to a facility within a hour notice and when you show up, they will say sorry and you aren't needed anymore once you reached your destination. They messed up my checks on more than one occasion and the guy on payroll was very rude and only fixed the problem when I threaten to call the department of labor. Limited hours of work with low pay. No benefits and hard to reach at times.
Great Service!My aide is always on time and does so much for me. She is my Guardian Angel. I love her.
I had a appointment for September 23 the receptionist called me the day before and canceled my appointment. Then when i was trying to reschedule she had a attitude. So i schedule my new appointment for October 3. Oh by the way i am a new patient who is pregnant, and i express i had multiple miscarriages in the past and she brushed it off saying i was fine. Well its September 26 and she called again to cancel my October 3 appointment. I just feel so discussed with this place and i never even got to enter the building. Shame on them for treating women like this.
im 15 years old i have never worked before but i am looking for a job i was wondering if you are hiring
NOT PROFESSIONAL AT ALL!! Stay away at all costs, you'll be waiting to be seen for at least 3 hours.
Horrible business. Employees rotate out of there because its so bad, Aides are underpaid. They have many lawsuits, Dont recommend =!!!
I really like this home care agency. My aunt works there with my Grandmother and we have never had a problem. The only issue we have is with Geovanni who never seems to find stuff when we sent it to him Dyana and Ada are very nice and helpful. Have never had an issue with them whatsoever.
Not sure what has happened since 2013 as the ratings appeared to be decent. However, the only thing “amazing” about the agency is how “TERRIBLE” it actually is. Save yourself the frustration and aggravation and just look for a different agency now. The purpose of having an aide is to help and care for the person that needs care, not to cause the person problems.The agency coordination team assigned (including the supervisor) is non-responsive, does not return phone calls (even in emergency situations), does not keep the client informed and tries to use the client’s family as back-up when the assigned aides do not show up, show up late or experience a problem during the day. It appears that aides are not trained and are not monitored as they frequently are combative, often arrive late, or just sit around using their cell phones when they are supposed to be engaging the client or performing the duties that have been approved by the health insurance company.
I don't normally do reviews, but I am compelled to do so for this company. This company was sent from above! I'm a full time employee, who also attends school with a family of four to tend to, and they have been an immense help with my grandmother, who lives alone. She was recently admitted to a rehab due to falling in her bathroom and they helped me get her all set once she returned home. They connected me with an agency to assist with a home health aide and even got me a case manager to help me with caring for her. They even called periodically to check up on her! I greatly appreciate this company and will highly recommend their service.