If I could give this place 0 stars, I would. They're always raising their prices, machines are always malfunctioning and God for bid the machine takes your money and the machine doesn't start. They won't refund you. They'll tell you to wait until Wednesday until the "manager" comes in to look at your card. The WORST experience I've ever had.
This place is my number one spot !!! LolI've coming here for 6 years and I will continue using their services
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DONT TAKE YOUR CLOTHES HERE. THEY ARE STUPID HERE. THEY WASHED MY DRY CLEAN ONLY DRESS. THEY RUINED MY JACKET, LOST THE BELT, AND NEVER HAD THE CLOTHES ON THE DAY ITS SUPPOSED TO BE PICKED UP. THERE IS NO SUPERVISOR AT ALL. I'VE CALLED A NUMBER OF TIMES AND HE NEVER CALLS BACK!
BEWARE!!!! I took my expensive Via Spiga overcoat to this cleaners and they ruined my once leather band of my coat then tried to blame it on the manufacturer. They did not take responsibility for the damage they caused to my coat. This review was not done to be malicious but to WARN consumers of what they will deal with should their clothing be damaged. I have attached a photo of my damaged coat. didn't even receive an apology. It was more like "oh well, your coat was ruined; Call the manufacturer because it's not our fault". POOR CUSTOMER SERVICE!!!!!
I was worried when I brought my clothes here because I have had bad experience at other laundry service. But this one erased all my doubts. Thank you!
It takes over a week for your items to be prepared and at times they are not prepared properly. Instead of hiring help he tries to do everything himself. I am very displeased with this cleaners and I am presently looking for another cleaners in my neighborhood