beware, Plantet fitness staff will lie to you about there contract, they said that I could transfer my membership from one location to another, so I had a full two year membership paid in full, and when that time came to transfer they told me no problem when I moved 1300 mile east Plantet fitness told me NO, and there is no where in the contract that says that if I pay in full I can not tranfer, spend your money else where
Helpful Staff! Thanks Guys
I totally HATE this place. For 5 weeks the air conditioner was broken and after numerous times calling the corporate office and leaving messages with no one replying I finally gave up and called the health department. For two weeks there wasn’t any soap in the bathroom and of course corporate said the matter was resolved. Resolved? An employee used her own money and bought soap at the store across the street. For 3 hours an instructor and myself told the people at the front desk there wasn’t any paper towels in the bathroom and when we left there STILL wasn’t any paper towels. For six days in a row no one was there to open the doors in the morning and that wasn’t the only time that’s happened. I don’t appreciate driving 30 minutes at 5:30 in the morning to find out I can’t work out and have to drive home especially with gas prices over $3 a gallon. The gym is never under 70 degrees. It’s been at 74-76 the last couple of weeks and is uncomfortable to work out in. When I called corporate I was told not to worry it wouldn’t get over 80. They can’t do anything about the heat because it’s the tanning beds and the front door being opened during the day that causes the heat to rise. They also said the thermostat is set on 65, BS I have a picture that I took yesterday and it’s 75 degrees and set remotely at 76 and set at 72 at the store. The air never kicked on when I worked out for 2 hours. When it’s that hot and you get the machines all sweaty there isn’t anything to wipe the machines off with (eww) have they never heard of a staph infection? The manager at the corporate office told me today I can ask the front desk to clean the machines before I use them if I want the previous persons sweat wiped off. And they’re following health code regulations. The contracts are set so they get money if you are dissatisfied with their service and want out of the contract that I feel their failing to hold up to and you’re screwed.