We are experiencing the exact same situation with this company. Nearly six months and still no title or registration. We also got an extension on our temporary registration and have made multiple calls to find out whats going on. Our second temporary registration expires in two weeks. This absolutely unacceptable, but I'm glad to see we are not the only ones experiencing this problem.
Bought my car 6 months ago. Still no title or registration. Called them before the first temp tag expired and they gave me a new one (which I don't believe is legal) Still no title or registration. They have my money for those documents and my car will be unregistered in a week and they refuse my calls. I have contacted a lawyer. Buyer Beware!