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Accepted Insurance

South Bay Mental Health Center has not yet specified accepted insurance plans.

Specialties

Additional Specialties: Forensic Medicine, Pediatrics, Traumatology, Mental Health, Children, Trauma

Location & Hours

Main Location

37 Belmont St Ste 8

Brockton, MA 02301

Hours
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Other Information

Other Link

http://southbaymentalhealth.com

Categories
Physicians & Surgeons, Psychiatry, Mental Health Clinics & Information, Mental Health Services, Physicians & Surgeons, Physicians & Surgeons, Surgery-General
Other Information

Specialties: Forensic Medicine, Pediatrics, Traumatology, Mental Health, Children, Trauma

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Reviews

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joeysk

05/15/2012

Provided by Citysearch - 
Overall
horrible care

my clinician is wonderful,even though she's my second one in the short time i've been dealing with them. i have yet to see a doctor because i'm told it;s a long waiting period. i hope this works out soon.

JennyC123

08/25/2011

Provided by Citysearch - 
Overall
Better Places to work

As a former employee of South Bay Mental Health in Brockton I found several things to be very frustrating. First I too was told that there would be plenty of referrals. I was also told that they would try to keep me in the Abington/ Rockland area and maybe have some cases in Brockton. However this was not true... Most of my cases were in Brockton and I didnt mind so much because I loved my patients.
Secondly supervision meetings were extremely frustrating for a number of different reasons. Having no experience with Early Intervention other than working with them in the childcare settings that I worked, I felt as though I was just thrown to the wolves. We were supposed to schedule our own intakes, assesments and set up times to do the IFSPS. Setting up intakes was frustrating because I had to spend numerous hours trying to find people to go on intakes with me. Then there were times when people had to cancel or they just were not there when we showed up. Some how the company always puts the blame on their clinicians for the number of no shows/ cancellations. Supervision meetings consisted of having a talk with parents about no shows/ cancellations and to me that was extremely wrong. I to would work ten hours and also only receive pay for two. I was extremely frustrated at the fact that we were not paid for supervision meetings or trainings. I think everyone who works for this company works hard. I think that this company survives off of the sweat of its workers. There were days that I went in at 8:00 and came home by 6;00 or 7:00 and was only paid for two hours. I also did not feel supported in any way by this company... However I do miss my clients as well as the great clinicians that I had the chance to work with.
Oh and by the way I was told on my last day that I was being let go due to the number of ""no shows/ cancellations"" really as if I had any control over this. I worked hard, kept in touch with my clients and most of the time the no shows/cancellations were NOT MINE!!!

CatlynnOne

04/12/2011

Provided by Citysearch - 
Overall
Unethical for patients and employees

I am writing this for any therapists out there who may be doing a search on South Bay Mental Health Reviews. There used to be quite a few valid and negative ones on a site called Job Vent that have been deleted.

Turnover rate is very high at this company. Clients often commented to me that I was their third or fourth counselor. Therapists are often just out of school and given cases way beyond their limited experience. Supervision is given in group form once a week (which you are not paid for) and once a week (which you are not paid for). Individual supervision usually consists of how many clients you have and how to market yourself and skimps on how to manage and help those clients. Some clients should be referred to a higher level of care, however this company is reluctant to do so, as they lose some money.

Therapists are encouraged to do paperwork while in session with clients, as you are not paid for any time not face-to-face with a client. If your client does not show up, you are out of luck. If you don't meet a quota, you lose your health insurance. I was poorer than some of my clients while working here. I was also new to the area and told to go out and market myself to find new clients. I asked specifically in the interview if there were enough referrals, which I was told there were. I was not lazy- I worked 10 hour days driving around and would be paid for about 2 of those hours due to no shows and the paperwork load.

Some referrals need medication management, but will be unable to see the psychiatrist for 6-8 weeks after being in treatment with you- it is extremely frustrating to see people who need evaluations and medication told they need to see you for a month before they can even make an appointment with the doctor.

Is there any good? I had some wonderful coworkers who were very supportive, and they do have a mentor who helps you in your first few weeks. There is an emphasis on safety and they do pre-screen clients to not put a therapist in harm's way, but it's not a perfect system (please tell your supervisor if you are uncomfortable in a home in anyway- they will not make you go there). Therapists do care about their clients and try their best to help. If you have a ""salesperson"" mentality and can market yourself, you might to quite well at this job.

I personally wanted to be a therapist and did not feel supported by the company and would not recommend working here.

MRLP

03/07/2011

Provided by Citysearch - 
Overall
I could have gone to the vet and had better treatment

As a frequent flyer of the mental health system, I found South Bay to have less than acceptable services. My therapist was nice but frequently completed her paperwork during the session which I found distracting and unprofessional. I suffer from Bipolar Disorder and wound up in a full blown manic episode because I couldn't see the psychiatrist when I needed to. I could have just had my medication increased but instead I wound up in the psych ward because I thought I could fly. How much training do the clinicians get if I was talking about flying from my third story window and no one had me seen by the psychiatrist??? Luckily the police found me hanging out of the window and brought me to the psych ward. Word of caution- Don't use South Bay Mental Health, go to your local vet instead.

brightnewworld

11/12/2010

Provided by Citysearch - 
Overall
Unethical

Same review as ""Fed Up with SBMHC"" All written is true.
Read before you work for or receive services.

Fed Up with SBMHC

08/02/2010

Provided by Citysearch - 
Overall
Unethical

Please read this before you work for, or receive services from, South Bay. Counselors are poorly treated and the turnover rate is almost 100%. Clients have to see one therapist after another because everyone keeps leaving or gets fired. Do you know why counselors spend your sessions doing paperwork? Because they don't get paid outside of the session. That means if you are approved for 12 sessions, you can count on at least 4 being solely about paperwork and most of the other sessions as well. SBMHC keeps pumping out new clinicians as they graduate from nearby schools. Counselors are fee for service, so they don't even make minimum wage for the first several months. No one wants to refer to them because client care is so poor. The disadvantaged have to use them because there are few, if any, viable options for them. Hmmm...someone is getting rich by taking advantage of the disadvanted.

anonMA

10/02/2009

Provided by Citysearch - 
Overall
Worst experience in 20+ yrs

I've received care for over 20 yrs for depression and went to SBMH because insurance covered it. This has been the *worst* experience I have ever had.

My therapists were fine, but newly out of school and were not therapeutically supervised (met w/ a supervisor 1x a week to discuss productivity, it would seem rather than particular issues of clients). I was told that in order to see a prescriber, I needed to be in therapy a month. After that month, they would not submit a referral until I obtained prior psychiatric records. When I faxed them in, the supervisor didn't tell my therapist to file them in my file, so they got ""lost"".

After 4 months, I finally got into see a doc, who is there only 1x a month. He had not reviewed my prior records (they weren't in the file) and then insinuated that I had not sent them in. The supervisor did locate my paperwork, and when it was in the file, the doc still didn't look at it.

Meanwhile, my depression worsened while I didn't get the medical support I needed (it is very controllable with BOTH therapy and medication) and I needlessly went through a lot of pain and aggravation.

Whenever I told anyone I had SBMH for a provider, I was reassured they are considered ""bottom of the barrel"" in terms of service, at least from the Weymouth office.

I would NOT recommend this agency to ANYONE.

k004

04/04/2009

Provided by Citysearch - 
Overall
Management has a lot to be desired

Therapits are okay. Overworked so sometimes they run late. Compassionate, caring and professional. Pay attention and don't try to control the situation, listen to your therapist and you will be fine. You will be lucky if you get Keri as you therapist.

copperwood

11/21/2008

Provided by Citysearch - 
Overall
Amazing Group of People

Once you get your child's name through the in-processing phase, they are the BEST. The counselors we have had experience with have been a perfect match for our children and each time they have worked with both my husband and I to get the best possible care for the kids. They do arts and crafts, play games, and even take the child for a walk around the block to talk to them. I love that they see the environment that your child lives in because they can see home life as it is in your home. You will never be disappointed, we love them! And they take most health insurance too.

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