I had the most worst customer service experience in my life at California Nails. They used a bad nail polish on my nails that is sticky and does not dry, the nail I had repaired fell apart. When I went back to have it repaired they made me wait over an hour and took people that came in after I came in. They did this on purpose to punish me for complaining. If that wasn't bad enough they tried to charge me again for their mistake. I would never return there. They kept talking in their language and looking at me. I guess they have no concept of customer service, in-fact I find them very abusive.
This is my favorite place to get my nails done. Ricky is awesome !!!!! I wouldn't think of going anywhere else. Ricky's customer service skills are A+. Check him out if you can, but make an appointment.
WORST NAIL SALON EVER!!!! The people there are racist, disrespectful, and the quality was garbage. I DO NOT RECOMMEND.
I walked in ... Friendly ,,,,professional stylist.... I left with a great cut and flawless eyebrow wax... My new go to salon on the East Side!
Got there at 7 but it was "too late" for quality service because the lady rushed through it left me looking and feeling like crap, wasted 30$ on something I would have done 100 times better job doing myself. Then was told by the owner my hair looked the way it did because i didn't get there early enough & I needed treatment in it.
I went here to to my eyelashes and Jen did an awesome job.. I love love them. She also introduced me to eyebrow tinting which defined my eyebrows and made them appear longer and fuller. Great place. Great prices
WORST PLACE EVER..... DON'T COME TO THIS PLACE THERE'S NO CUSTOMER SERVICE, THE LADY WHO DOES MY NAILS WERE SO MEAN AND IGNORANT
I have locks, so I only go to Lee. She's one of the best loctitions in the area, she has a huge clientele making it hard to book a time with her, but when you do you will not regret it. I live in NYC now and still only have her touch my hair because she is that talented. She really cares about the health of your hair and won't let you leave unhappy.
I love Lee. Shes the best. Shes quick with her hands her work is spectacular. The stylist are simi friendly the only thing is coming in you dont feel welcomed. The receptionist doesnt know how to answer the phone nor talk on the phone. A new client came in just for a shampoo and blow dry and she did not assit her one of the stylist had to see what she needed to be done. 2 stylist that wasnt doing anything just sat there and acted as though they didnt know what was going on or if they didnt work here or something. They need to be more friendly and if you are a stylist and your not doing anything assist.
DO NOT get your hair colored here! Braids and cuts, YES! I made an appointment to color my hair gray, and 1) I had to wait 45min to finally get seated in a chair.... 2) The bleach was burning my scalp really bad SO I ASKED to finish the process another time. The hair dresser, Leandra, didn't listen to me. 3) She applied more bleach and three different colors, and my hair turned: green, gray, blonde, brown. ALL PATCHY & HORRIBLE. 4) She doesn't charge me for the session but says I will be charged to fix it.... What? You ruined my hair, didn't do a test strand, and I have to pay to fix it. 5) I spent 8hrs at the salon!!! I left looking like death! I have had NO COMPLIMENTS. Everyone agrees that I look like I've added 25yrs to my life. I'm turning 21yrs old in a week, and I look like I'm 46.... I'm surprised I haven't cried yet. My entire scalp is itchy and peeling from the chemical burns, some of my baby hairs have fallen off, my hair is falling out.... This is horrible. I'm wearing scarfs and hats to cover my hair that was once healthy and virgin.