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|Hospitalization|Animal Health Care, Small Animals including Ferrets
Veterinary Clinics & Hospitals, Veterinarians, Animal Health Products


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Kayla R.



The first time we took our new pup everyone was so pleasant and nice (probably because we had a 7 week old puppy). The vet we had was super nice and really good with our pup. We were referred to Dr. Pepper from our good friend and she is amazing. My problem is not with the vet it is with the lack of communication between the workers there and the receptionists. We were told by the doctor that she did not need to see her when her next shots were due and just to make a tech visit. the receptionist I spoke to was extremely rude and told me that she must see a vet because she "growled a little" the first time she was there (we were not told that at our previous appointment) then told me her second set of shots were due 10/7 but the paperwork I have says 10/14. So not only were we misinformed but now my puppy is not getting the care she should be getting. Not to mention, the receptionist continued to be rude and called me back at 9:55am asking if I could be there by 10:30. After I told her I lived 35 min away from there and have to leave work to go get her she was snarky and rude and said "so you can't make it? Ok, bye" Our puppy doesn't deserve this and neither do we.



Provided by Citysearch - 
Been going there for over 15 years.

I've really never had a bad experience in 15 years and 10 animal. I've seen virtually every vet there, at one point or another. I feel their prices are reasonable (although I've never shopped around). I've never felt a need to !!! That should say it all. Would be nice to see more evening hours to accommodate work schedules, but you can't have everything !




My chihuahua has been seen at Brockport animal hospital since she was a puppy. Everyone there is wonderful. Dr. Edwards is especially wonderful. You can tell he really cares about your pet. He takes his time to exam your pet and tells you exactly what you need to know. Their prices there are lower than the other vets I had gone to. My Sugar always gets the best care. I drive 20 minutes out of my way to go there and I would recommend them to anyone.



my poor kitten

I brought my 8 week old kitten in when she vomitted. Dr. Littman was suppose to treat her, but ran tons of tests that had nothing to do with her symptoms, gave us some cefa-drops and sent us on our way. He claimed he was worried she would not make it through the night but at the same time he was not convinced she needed to be admitted into the hospital. How does that make sense? I am not sure. They are supposed to do everything they can to help animals get better, but I would not reccomend this guy. She did not get better, and she did pass away that next night. They treatment there was horrible. I am very upset with their preformance, and I most certainly will not go back to this doctor.