424 Hair Salon
6565 4th Section Rd Ste 100, Brockport, NY 14420
(585) 637-6380Add Hours
Was new in town. Was highly recommended by a coworker, and she was raving how great they were. Went there. Got my hair lightened (bleached). Processed twice.
End result: burnt scalp, they didn't tone my hair, stayed their for more that 5 hours trying to figure how to tone my hair, burnt my hair bone dry!
Just a horrible experience!!!
I had healthy hair and they just ruined. I had to go to a real professional just to get my hair to somewhat in good condition. I would not recommend them at all! So beware!!!
I wouldn't even give them a star. But I had to give them something just so that my review can be seen
I DO love this salon. However I DID have ONE bad expierience that sent me away from them, for myself. I walked in one day & the FIRST thing I said was... I died my hair three weeks ago. Can I get a perm??? I can never remember. The girl took me in & could NOT stop talking about how long she had been dying hair for. Long story short. Half my hair fell out. She was NOT paying attention to the timer & she kept disappearing. What miffed me about this was that , ( HI - the owner ) was TWO chairs over! He NEVER said a WORD! He NEVER offered anything for it & just stopped looked & SEEN what had happenned & I STILL payed my hundred dollars for the perm. I said thankyou & left. I actually went BACK the SAME DAY & asked IF ANYTHING could be done to help it?? The girl cut most of my hair off & STILL got paid AGAIN for the cut. :( I will NEVER get a perm their again. I have gotten my hair DYED & PERMED since then three times, in three OTHER places & my hair has NEVER fallen out. She SHOULD have used a gentle perm & payed attntion. Of course with ALL of the gloating she was doing about how MUCH & how LONG she had been giving perms for I guess she should have KNOWN that huh..... I was NOT as angry about loosing my hair as I wa s about theBAD SERVICE & the fact that Hi was there & Said & DID OFFERED)(NOTHING.
Amanda is a wonderful stylist and colorist, I've gotten my hair cut by another female at 424 who also did a great job. One complaint: last time I got my face waxed it appeared that the woman double-dipped the stick into the wax-- a definite no-no regarding infection control! Prices are great for the quality of work overall.
01/31/2009Provided by Citysearch -
i got right in no problem when i got in and the owner did my hair cut the phone rang and he walked over and answed it in the middle of my hair cut my hair was wet and it was a personal call.other were around to answer it. also he thought he was so good he was ok good at cutting bad at service
Pros: good cuts and styles