Cakes By Nadine N More Inc
8121 Broadview Rd, Broadview Heights, OH 44147
My daughter's Sweet 16 cake Nadine made was HORRIBLE Tasting! Word spread quickly "Don't Eat The Cake" I was left with 3/4 of the cake. I paid over $200 for an inedible cake. She refused to compensate, she actually hung up on me after admitting colored frosting doesn't have a good taste (never told us when ordering). I would NEVER use or recommend Cakes by Nadine!! #NadinesCakesAwful #CakesByNadineGross
I set up an appointment for 1/31/2015 at 3 pm. Now Nadine was still with some other appointment and I had no problem with that but what I did have a problem with was Lena at the front desk who was very rude. What Lena and Nadine didn't know was I was willing to pay any price to have a simple wedding cake but Lena messed that up. My fiancé and I walk in and I let her know that we had a 3 o'clock appointment. Lena informed me in a very rude tone that I didn't not have an appointment because it was not in the book. I informed her that I spoke to Nadine and she said no you don't have an appointment because it was not in the appointment book. And I was thinking if you wanted this business, you need to change your tone but she never did. She informed us that we didn't need an appointment to taste cakes so the one nice thing she did was bring samples out for my fiancé and I but we never got to look at flowers and go over the cake that we wanted. I guess I dodged a bullet with this one THANX LENA!!!!!!! This place is NOT a recommendation ......And the only reason why this business got one star from me is because it would not let me leave the stars blank.
After my daughter started watching Cake Boss she wanted a special cake like that for her birthday. So 3 years ago I found this place and asked her to make a 3d tabby cat cake. I was stunned when we picked it up! It was beautiful and exactly how my daughter wanted it! She was even able to find a princess crown to put on top of the kitties head. :) The cake was so good it was the first time I never had cake left over.
The following year I requested a double tier princess cake with a castle. Nadine did it again! It was gorgeous! I even had parents come over from other parties asking me where I had gotten the cake. Once again I came home with 0 cake. lol
Today I am picking up my 3rd cake from her for my daughters birthday. :) It is themed Monster High and is going to be a lg hot pink coffin. I know I will NOT be disappointed.
This time we are getting marble cake with fudge inside and butter cream frosting. :) Her cakes are always presented great and taste even better than they look! I find it hard for people to get both right but Nadine hits the mark every time!
02/15/2012Provided by Citysearch -
I ordered a bithday cake for an employee. One of the best cake I've had! Nadine did a simple cake but it looked perfect. The flavor was awesome. I love her buttercream icing. Don't waste your time at the local grocery store - go directly to Nadine. When you're there, try some of her chocolate covered pretzels too. I have to admit I bought more of those than I should have! If you are looking for a specialty cake, she has a lot of great designs and do almost anything. Take a look at her photo album to get ideas for more exotic cakes.
08/05/2011Provided by Citysearch -
My wedding day was last month and we chose Nadine to do our cake. We initially sat with Jean who carefully listened to our ideas and came up with a beautiful design that exceeded our expectations. When we returned to the shop prior to our wedding day we met with Nadine to finalize the agreement. Nadine was fun and sweet and even added a few extra ideas to the cake design. We were thrilled and eager to see the finished cake. After our ceremony, I couldn't wait to get to the hall and see my cake. It was astonishing and the cake tasted superb! We will always get our cakes from Nadine from now on and know that the cake will be exactly what we asked for and taste great too! Thanks Nadine for making our special day all we hoped for.
I contracted Nadine to make a cake for my wedding last month. It was a pretty simple wedding cake with not a lot of frills so this should have been easy for them. Despite our initial pleasant interaction with her, the rest of the process was a bit of a nightmare (Don't be fooled by Nadine's old lady charm... she is shrewd and deceptive when it comes to making a buck).
We worked with over a dozen vendors for our wedding and Nadine was the worst... by far. Nearly all of the traits that we love in most of our vendors (promptness, fairness, good personality, punctuality, well-organized) Nadine lacked. She was late for meetings, failed to call back or follow up on important details and was unresponsive and disorganized when we had questions or concerns.
We set up an initial meeting with her partner Jean who I would describe as flaky and abrasive. Her role was to understand what we wanted our cake to look like, approve the design, give us the cost information and book our date for the wedding. Though she managed to approve our cake design, she apparently got the cost wrong to the tune of $200 despite me submitting a drawing explaining everything we wanted on the cake a week after our initial meeting. It took ~ 40 minutes to have her understand our simple "minimalist" cake design... If you've dreamt up a design or had aspirations for more than the crusty old cakes that you see in Nadine's display case, turn around and walk out now.... better yet run.
Nadine doesn't "get it." They are way out of touch with modern designs and today's brides' concerns and vision. Don't expect Nadine to email you or call for that matter.. expect her to lose paper work. Expect her to forget that you put down a down payment. Don't expect to pay with a credit card! You will be lucky if she shows up to your final consultation meeting!
We chose Nadine because we thought we could save a few hundred bucks on the cake... we were wrong. When it came down to it they ended up charging us more than we originally agreed to on our contract putting her pricing inline with many of the other "more expensive" bakeries.
Nadine called me the day before my wedding to see if the flower and ribbon on the cake was to my lliking... as if I had nothing better to do the day before my wedding! The color of the rose was nothing like the color swatch I gave her and she said there was nothing she could do about it. I told her this is why I had asked her to show me an example of the rose at our final meeting (which she did not have and called me a liar saying she never agreed to do this)
On the day of the wedding, the rose was more of a yellowish color than rose color as a I had requested and the ribbon was a much darker grey than I had asked for. And to think I ended up paying more in the end for poor customer service, added stress, and a cake that didn't look like what I had requested! What a disappointment! I DO NOT RECOMMEND ANYONE go to Nadine's!
09/11/2009Provided by Citysearch -
I just got married in July and I hired Nadine to do my cake because I had spent years in the wedding industry as a DJ for weddings and knew that Nadines Cakes were one of the best tasting in Cleveland. (I have had wedding cake every Saturday for the last 20 years) My finance and I had decided on a wedding with classy cottage style, my family had a cottage up on the islands growing up and we wanted an event with an elegant cottaqge garden feel. Nadine created what my guest called the most beautiful cake. Not only did she nail it on the design, the cake was awesome. My top layer was her almond cake with ameretto filling, my middle layer was her classic white cake with raspberry filling and our bottom layer was chocolate with a chocolate cream filling. We did not have one piece left over for us to take home. My husband missed out on the cake because everyone grabed it so fast, that I had to order another cake a week later so he could get a nice piece of cake. We loved it. I have since ordered a cake for a baby shower and two birthdays. If you havn't tried a cake by Nadine, you have got to stop in and taste test. Thier is something special about her icing, it is sweet but not overly sweet. It is like heaven.
12/10/2008Provided by Citysearch -
I got married in 2005 and was referred to Nadine by a friend of my Moms. I made my appointment and took a photo of what I wanted in with me. I wanted a ""Cupcake"" wedding cake. I explained to her what I wanted, how I wanted it to flow and how I wanted the cupcakes decorated. She drew me a picture and I was so excited. I wanted my cake to stand out and be something different from anyone elses. I wanted it to flow like a three tiered wedding cake with the cupcakes topped with yellow roses. When I arrived to my reception hall, the first thing I wanted to see was my cake. What I got and what I wanted, was two different things. Imagine this, take a plate, put a cardboared toilet paper roll on top and place another plate and imagine cupcakes that were small and looked like something a child had made. It did not flow like I wanted it to and it was NOTHING like the photo that I had taken into her and she stapled to my work order. Again, it was not what I imagined and NOT what I paid for. I was very upset and even cried at some point. This woman made me cry on my wedding day. The next business day, I went to her store to discuss the botched wedding cake and found her very defensive and very uncooperative. I even had the photogragh of what I wanted and a photograph of what I received, which you could clearly see were different. She refused to compensate me for her mistake and said that I was the one with the problem. Nadine was very unprofessional and I would not recommend her to anyone. She ruined my wedding cake and that will always stay in my mind and I will forever hold her responsible. If you want a nice cake, DO NOT GO TO HER.
08/31/2008Provided by Citysearch -
We had a 50th Wedding Anniversary cake made for our parents. When I came to pick it up, it brought tears to my eyes because it was so beautiful! Customers that where in the store even came up to the counter to take a look at the cake that Nadine had made. We had given Nadine a black and white picture of my parents on their wedding day and she recreated it on the cake. It absolutely touched my heart. I couldn't thank her enough. My whole family was so impressed by the look and taste of Nadine's cake. We have recommended her to many of our friends. Service and attention to detail is superior.
My daughter and I were very pleased with Nadine. She took the time to chat with us and let us taste all her samples..not to mention this was over a holiday weekend. How many businesses would do that? I first tasted her cakes at Dillard's at a bridal fair and knew that when my daughter married, she would be my choice. The cake was absolutely fabulous and indescribably delicious. Everyone loved it.. we never stopped getting compliments. Thank you Nadine from the bottom of my heart.!!! Your set-up was really lovely too. Keep up the great work!! God Bless...
07/15/2008Provided by Citysearch -
I was very impressed with my wedding cake. It was absolutely beautiful and it was DELICIOUS! I had more cake at my wedding then people by about 30 people, and there wasn't anything left at the end of the night! She is very nice, and VERY reasonably priced. Would definately recommend anyone to go to her for their wedding!
04/28/2008Provided by Citysearch -
We have ordered all our cakes from Nadine's since 1987. That includes 2 weddings, 1 rehearsal dinner (my favorite BTW seeing it was all chocolate and I have never forgotten how awesome it smelled and tasted. I still crave it nearly 11 years later!), 5 showers, 6 baptisms, 3 confirmations, 1 50th anniversary, many birthdays, 3 graduations and countless birthdays and other occasions!
That does not include all the people who have asked us for the phone number for their events.
Always loved the service, TLC, and personalized attention. We are a picky family and only the best will do for our special events. Obviously that is the case here.
I have been using Cakes by Nadine for at least 6 years and am ALWAYS exceptionally pleased with both the taste and appearance of my cakes. Nadine is an artist (ALWAYS HAS A WONDERFUL IDEA FOR AN OCCASION WHEN I'M AT A LOSS !!) and does NOT EVER skimp on taste. This is not easy as I have very high expectations. In my opinion, all my cakes were "SIX STAR" !!!!!
I would not recommend this company to anyone!!!!!! The cake tasted horrible in fact we couldn't even eat it. It was not decorated the way it was supposed to be not even close!! Then when I tried to get a hold of her to report this it took two weeks and me threatening to report her to the better business. When she finally called me she was rude and argued with me.
On top of all of this she was the most expensive quoted cake place. A sheet cake at Giant Eagle for $30 tastes better!!!
12/14/2007Provided by Citysearch -
The wedding cake that I recieved was beyond horrible! It tasted so bad that people didn't even eat it! That is just the begining it was not decorated even close to what I asked for and then when I tried to get ahold of the company it took almost 2 weeks to reach somone! Once I did they were rude and argued with me and pretty much called me a liar.
On top of all of that it was the most expensive one that I had quoted and if I would have gone to Giant Eagle to get a sheet cake for 30 bucks it would have tasted better!
I would not have even let my animal it this cake!!!!! Don't let your cake ruin your wedding day like I did go somewhere else!!!!!!!!!!!!