New England Tent Co

Im writing this review of my HORRIBLE experience with New England Tent Company to maybe help other brides avoid this kind of disaster for their wedding day.

Our wedding was held at Mt. Hope Farm, and was scheduled for September 6. That all changed because of this tent company.

Perry from New England Tent Company called me the Thursday before our Saturday wedding telling me that they won't put the tent up for Saturday night due to incliment weather.
Quote: " We will not risk losing our twenty thousand dollar tent"

That was our PREDISCUSSED rain backup plan.

They cancelled the wedding on us.

We had to move the wedding. It was horrible- all the vendors were able to do it, luckily, but about 50 people didnt attend. 50 LOVED ones.

Fast foward to the day of (it was hell losing a day. We missed out on so much- our rehearsal dinner- couldnt get the deposit back, obviously, hotel rooms, and most importantly, my peace of mind. )

-They FAILED the fire marshalls code (which we paid for) and the caterer had to pick up their slack to fix it.

-The tent was in the WRONG spot- I dont feel as though people fully enjoyed the lawn of Mt Hope Farm. I was very disspointed.

-They didnt bring all of the tables we ordered AND PAID FOR.
-Our dessert table doubled as our GIFT table. Luckily, once again, B+M was able to help with tables.

- Our fuse blew out. TWICE. because they didnt have enough circuit breakers.
I cried at my wedding because of this. Can you imagine standing there waiting for your first dance to begin and having your husband run to try and get the music started? It was horrible...

-They charged our Credit Card without authorization. For things they DIDNT deliver on- the tables!
They still have not refunded us for anything- even with many written requests.

-They wont refund ANY money. We paid THOUSANDS more to have it on a Saturday night at Mt Hope Farm, for them to up and say we're going to have it on a Friday?

We also lost about 3 thousand dollars worth of food and liquor because of our lost guest count. Never mind all of the deposits, table linens, chairs that were rented- so much.

This is by far the WORST vendor we dealt with.

I urge you to reconsider spending the more money on Newport Tent Company, or find a tent company elsewhere. I blame everything that went wrong on them. You do not want this for your wedding!!

Rent from New England Tent for many years always on time and professional Rented a tent and tables and chairs for a family reunion this summer then tables and chairs for Christmas they make is easy not having to carry tables they set them up and pick up