I can't give zeros? This business is very unprofessional. Walking in the door you can smell the dog before you see it. Disarray on the front counter, dusty, broken, not being worked on equipment everywhere! We should have walked out as soon as We walked in. He held my brothers computer for over 100 days just to back up some files and upgrade the operating system. He charged him $2000 and could not justify the hours. We even supplied the hardware for storing the files. Ken the owner of this filthy business could not explain why this took so long? Where was his compassion concerning this important job for my grieving brother. You see these files were 48,000 pictures and videos of my eleven year old nephew who passed away suddenly in his sleep this summer! My brother trusted this guy with his Heart. Ken let us down. Ken didn't even complete the job! I was the person who bugged him regularly to do the work. After 100 Days and a personal rant to him, we got the computer back with no videos or pictures on it!! I was the one to uploaded them to the Cloud and back to the MacBook. I deleted all the duplicates which he promised would not be there. They were not in chronological order as promised. I made this right. It wasn't hard. With not much help from Ken my brother finally has memories of his son and can view them on his computer.Do Not Give this Man your computer. Especially with his lack of Apple Knowledge. He advertises as a PC - this job was just about files. He did a bad job and not in a timely manner. Don't hand over your Mac or Any computer - he can Not deliver what he promises.
Wolcott StWaterbury, CT 06704
From Business: Let The Technology Experts Be the solution to your business or home electronics. Leader in service with over 10+ years experience no job to big or small we can no…
55 Whitney AveNew Haven, CT 06510
From Business: Phone N Computer Repair Center is a full-service repair center dedicated to consistently providing high customer satisfaction by rendering excellent service, qual…
Fresh Meadow DriveTrumbull, CT 06611
From Business: Greg's Computer Services and Repair specializes in repairs, upgrades, virus removal, tune-ups, and support of personal computers and laptops for individuals and s…
Attitudes horrible but really knows what he's doing. That's all that matters very good at his job. Didn't take long at all would call and asked if I wanted the work done and how much it would be. And good prices not to high at all.
Met Ken 15 or 20 years ago and have always found him to be very thorough and meticulous when fixing computer issues. He never leaves a stone unturned when trying to figure something out. He's always resourceful and tries to correct the issue rather than just wipe & reload like many technicians would because it's easier. He's careful to preserve documents and pictures if you don't have them backed up and has miraculous ways of finding and restoring "lost" data!
I have relied on him for years to take care of a series of MacBooks, iPhones, home glitches in my home and office wireless. He's responsive right away. Sometimes he can solve the problem with instructions over email. Always his calmness and depth of knowledge start improving things fast, and he doesn't leave until it's fixed. He's very patient and a pleasure to work with. He's also got a team in PC TECHS 4U who can solve a range of tech problems. I'm grateful to be a return customer and to have a chance to recommend him. He's just the best.
The workers are fabulous. Got me the phone I needed for the best battery life... i couldn't ask for a better store.. customer service was outstanding especially the store manager. All were very friendly and courteous.
If I could give no stars I would, the service was absolutely horrific. My family and I had just switched from another carrier and have had nothing but problems from Sprint, from this location in particular. Messed up phone numbers, inflexible, and all together wasting 5 hours in the store on a switch that we were told would be simple. Hopefully another location would be better than this one because this one was terrible.
PC Techs 4 U is the place to bring your laptop or computer to be repaired. I have never had a bad experience. Owner knows what he is talking about, and is very friendly. He is very informative, and puts his heart and soul into repairing your laptop or computer. I wouldn't go anywhere else. You cant find a business that knows what they are doing, and will be honest like PC Techs 4 U.
Awesome informer! Always available for questions! Plain and simple about what the issue is and what he needs to do to fix! Reasonable prices! Always free to diagnose!! Who does that??? NO ONE! He does tho! Works with you aand explains things on a level we can understand! Premium quality and professional service!
They have fixed problems with both my laptop and smart phone and have always been available for questions. Quick &amp; reasonable! Great business and will definitely go back.