The sales management and staff at Crowley are terrific.I just bought my 8th jeep from them - 3 Cherokees, 1 Grand Cherokee and now my 4th Wrangler Unlimited.They are friendly and courteous and give me a great trade-in value along with a very good price on the new vehicle.They go out of their way to accomodate whatever my needs might be for transferring equipment as well as delivery of the new vehicle - they went so far as to give me a loaner for the day so that they could transfer some of my hardware to the new vehicle and have it ready for me that same afternoon.
Tried to sell me a spare tire for $500 ($100 on their website), told me $1000 nonrefundable deposit was required, got mouthy when I tried to check out other dealers. Even if they give you a decent price (which I did not get) go to a dealer that's BBB accredited, these guys are crooks and will probably try to work you over on service too. I tell every single person I know interested in buying a Kia to avoid this place and the major headache. Ryan the manager and Kalani the internet sales manager will take advantage anyway they can.
The most DISHONEST and CROOKED car dealership I have ever experienced. They refused to refund my deposit despite the fact that their sales manager Ryan Lanza said the deposit was refundable. Also additional sales manager Tom said check was being mailed. Only for weeks later to hear from sales manager Mike that they are going back on their word and are refusing to send me my deposit. They are very dishonest. If you would like to give money away... go to these people. They don't honor anything they say. In fact they will take your money and ignore your phone calls. I hope to save someone else hassle, time and money.