I can totally feel Lucy's pain because I also had an experience of being overcharged during an emergency situation. Buyers BEWARE. I WOULD NOT recommend this company at all. There are other oil providers that are more honest and have better prices.
194 E Main St Ste 2Thomaston, CT 06787
From Business: CoverSafe delivers quality heating oil to customers within a 20 mile radius of Thomaston, CT. Fast, friendly service and treating our customers fairly is very imp…
Had them out to do a cleaning seem to do a decent job the guy they sent was very nice. But now I am having a problem with the furnace shutting off so I called them back, they come back and say its the control box I ask what does that cost he tells me $325.00 I have no choice at this point but to have it replaced, I went and looked up the "control box" and they cost $94.00 and it took them 10 minutes to swap it out. THESE PEOPLE WILL RIP YOU OFF BLIND. I went to get a check and the two guys left saying I yelled at them and stomped upstairs, what I had said to them no yelling involved is "you told me that box was 325.00 I just looked them up and they cost 94.00". I called the office to explain the situation to the office and they put me on hold and left me on hold, the guys that were here called me the second guy that showed up had a horrible nasty attitude with me. He threatened to come and put the "bad box" back on, I told him if he showed up at my house he would have to break into my garage and I would have him arrested... Sad thing is I was thinking about switching my oil provider to these A$$ clowns, no way in he!! now... WARNING DON'T TRUST THIS COMPANY.