I've been using camp canine for a while now. They kept mixing my dogs up the first few times I used them, I brushed it off even though I still felt off about it. This last time I picked up my dog, he was covered in poop. About 3 days worth (which is how long he was there). It was so gross. The owner, Dawn, handed him over without saying a word about it. When we called them asking what happened, she got extremely defensive. No apologies or professionalism I would expect from an owner. Just blaming us, clearly it was our fault they didn't wipe him off. I tried to cut through the poop with scissors and it was like trying to cut through rocks. I had to clip the tiny hairs from his skin to the poop to get it off. My dog was so upset and so was I. This is not what I expect from people who are supposed to be trusted with dogs.
100 Corporate Dr Unit B101Trumbull, CT 06611
From Business: Pet Degree Dog Training Center in Trumbull CT, offers a wide variety of services for your pet to enjoy. Come to play in DAYCARE, stay to be pampered in the SALON,…
The first time we boarded our dog they were great. The second time was a nightmare. First, I was concerned when I noticed that my dog wasn’t in pictures posted on FB. Were they putting her in daycare like we asked? We called to check up on her, & they called her a “he” & rushed us off the phone. When we went to pick her up, we were rushed out of there without any update on how she did. We found almost half of her food was returned, & that she had eye discharge. I was never informed if she wasn’t eating. Over the next day we realized she wasn’t eating & then noticed she had hemorrhoids. We brought her to the vet & she had contagious conjunctivitis in both eyes & was extremely dehydrated. Upon calling CC to tell them, they were extremely rude & had every excuse for what had happened. Apparently she was fed & drank, even though I had proof otherwise. I would never send my dog there. They are unprofessional, rude, & have an excuse for everything. Worst boarding facility ever.
My dog has been coming here for daycare for about 2 weeks now. He's a happy and tired dog when I pick him up and begs to go on days when he's not scheduled to go. Staff is very friendly and gives me the low down on how his day went. Also like seeing his pictures on Facebook!
I am very happy with all the services offered at camp canine. I have used the boarding/daycare and grooming. When I bring my dog he is pulling me into the place b/c he knows he is going to have fun. The staff is always friendly and the owner is very experienced and has a well run business. They also provide you with a report card to let you know how your pets visit went. I would recommend their services to everyone b/c you can trust them with your pet and not have to worry!
I travel over 1/2 hour to have my two terriers stay at Camp Canine. I will trust no one but Dawn and her staff with my dogs when I need to travel for work or pleasure. It is clean and reasonable. My dogs run from me when we arrive. I recommend this facility to everyone.
I'd heard bad things about Camp Canine from strangers but my neighbor wished to try the place out just the same & asked me to drop her dog there one day. It is horrifying. My friend then wished to see for herself how bad the place was and they would not even allow her to look in to see the dogs, to hear the dogs or anything close to getting near the area (same experience as my own). If you can't hear the dogs, you can't tell if they're happy. The day I went, I viewed the dogs on a poor webcam in their office & the music back there was blasting so loud you couldn't hear the dogs bark or hear anything else.I left the dog briefly & felt too afraid to leave the dog more than a couple of hours & when I returned the attendant to the dogs could be viewed on the office webcam openly smoking a cigarette whilst "watching" the dogs. The dog wreaked of urine and poo when I picked him up and he had an open wound. They had no explanation for any of these conditions he had.Please don't make the mistake I did and DON'T TRUST YOUR DOG TO CAMP CANINE! AWFUL PLACE!!!!!!