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Hours
Mon - Fri 10:00 am - 8:00 pm, Sat 10:00 am - 7:00 pm, Sun 12:00 pm - 5:00 pm
Brands
Sealy, Stearns & Foster, Visco, posturepedic
Categories
Futons, Beds & Bedroom Sets, Furniture Stores, Mattresses

Reviews

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williamjohn

04/21/2012

Overall
It was a great shopping experi...

It was a great shopping experience, in and out in no time and Cathy was a real pleasure.

mary1234567

05/02/2011

Overall
To Whom It May Concern, I a...

To Whom It May Concern,



I am writing this letter, to share my recent experience in purchasing a queen mattress, from Brian, who is the sales associate, at the Mattress and Futon Shoppe, in Brighton, Michigan. Brian was very helpful and knowledgeable in helping me make my recent purchase. He not only gave me a great deal, he helped solve the problem of getting my queen mattress through a narrow opening, going upstairs into the bedroom, by offering to send a split box spring, for the same price as a single box spring. I never knew you could get a split box spring, for a queen size mattress. Brian was very informative and honest. Some sales people would have taken advantage of the situation and would have waited until the mattress was delivered, to say it would not fit, then tell you for more money, we could order you a split box spring and then of course there will be a 2nd delivery charge.



My sister and brother also made recent mattress purchases, from the Mattress and Futon Shoppe and had great experiences, great staff and great deals.



Very satisfied customer,



Mary Z

dmontanari

02/28/2011

Overall
Great service

Just wanted to say that the service from Cathy was excellent. She knew her stuff, I was in and out in know time. The prices and service were excellent, I will go back when I need a mattress. Thanks Cathy

Earl E.

02/11/2011

Overall
Cathy is the greatest!

Cathy saved me over $500 on a Bassett Maowing King size set. I went to abc warehouse and they were so expensive. Thank you Cathy you were great and the cheapest around!!!!!

blushingdragon

12/02/2009

Overall
Going The Distance

Being new to the area it was pure luck that I walked into this Mattress and Futon Store.

I was given direct caring attention every step of the way even while I changed my mind several times.

Amazing customer care from sales to delivery.



KUDOS!

And thanks a million, Jim and all.

twin53

09/18/2009

Overall
Great Find

After my daughter and son-in-law bought a new bed from the Mattress and Futon Shoppe in Brighton we went in to take a look. We were impressed with the large selection and very impressed with Jim, the manager. During our second visit we purchased a platform bed frame and a new mattress. The delivery was quick and the delivery team was very efficient. We feel like this shop is a great find and well worth visiting whether you are in the market for a mattress, futon, bed frame or just making a wish list.

jahstone22

09/10/2009

Overall
excellent customer service

My first time in the store I recieved excellent and very helpful service. I got what I wanted for a price which was better than I had expected it to be. I had to come back later because the futon cover I had selected didn't match my room (my fault). I got an exchange without hassle and without delay. My second visit was as good as my first. I would highly recommend this store!

bigoguy

08/29/2009

Overall
Good product & service

I bought a queen sized futon from Jim K. at this store. I had been to 3 or 4 futon stores in the Flint area but did not find any products that compared for quality or price with The Mattress & Futon Shoppe in Brighton. The sales person/manager Jim K. was very helpful and very friendly with me. He followed up my inquiries with a couple of phone calls as he didn't have the model I wanted on my first visit, and got the futon I wanted the next day. He called me to come in and see; and we closed the deal on that visit. He gave me a very competitive price to one I bought in VA 5 years ago, and this one made in Ohio was of better quality. I highly recommend Jim and this his store to anyone looking for similar products.

erica_s

08/25/2009

Overall
Thank you, thank you, thank you!

My friend and I recently bought a full-size futon off of someone for our college dorm room. We wanted a nice (and cheap) cover for it (the previous cover was a nasty puke-green color), and when her mom saw an ad for the Mattress and Futon Shoppe in Brighton, we decided to stop by.



The service there was excellent! The manager, Jim, was very friendly, honest, and knowledgeable, and jumped in and helped us dig around for the covers we were interested in. He was very polite and gave us our space while my friend and I talked with each other and deliberated over our potential purchase.



In addition, the selection there is incredible! From solid colors and modern/contemporary styles, to tie-dye and lily-pad patterns, etc., there are plenty of choices! I thought every cover there was beautiful! My friend and I were torn between a wonderful green cover for $50 (which we were a little hesitant to spend, being poor college kids), and a cheaper ($25) dark green color that we didn't like as well... But Jim decided to give us the nice $50 green one for $25, and we were sold!



Thanks, Jim, for making things easy, and for making college a little bit more affordable! (And go State!)

ma1page

07/11/2009

Overall
Mattress and Futon Shoppe

I thought it was a very good experience. Jim the store manager was very helpfull. He explained and answered all of our questions. I will recommend this store to anyone I know that needs a mattress. Also the delivery service was excellent.

schmidtke2750

06/26/2009

Overall
Amazing

My husband and I just purchased a king size mattress and a futon mattress last week from the Brighton store.

The service was great, and I mostly appreciated the manager giving us time alone to talk things over. I do not like to be pushed to do anything, so this is my kind of store. We were very happy with the delivery, the gentlemen were very proffessional and did a great job setting things up and cleaning up. I am very impressed that the store only sells Serta mattresses, I will let others know about my experience.



Thank You!



Mitch & Shari Schmidtke

justinaj

05/11/2009

Overall
Great

I was interested in purchasing a futon and had looked at many other stores. This place had a great selection of high quality futons to choose from at very reasonable prices. The staff was very friendly and was willing to make great deals on their products. It was a great purchasing experience.

kshaughton

03/11/2009

Overall
Two thumbs up for Futon purchase

Great service, very knowledgable personnel. Speedy delivery on special order. Great selection. Love the store!!

ndrubel

02/26/2009

Overall
Best service I have ever received

I was fortunate enough to be helped by Jim K. who has to be one of the most professional salesmen I have ever had the pleasure of dealing with. Friendly, knowledgeable, creative and helpful are just a few of the adjectives that come to mind when I think of my experience. I am going to tell all of my family and friends, if you need a mattress, futon and fabulous service, run, do not walk to the Mattress & Futon Shoppe in Brighton. You will not be disappointed.



Thanks again Jim,



Nancy Drubel

bfmvandcob

02/24/2009

Overall
Amazing Service

I have been to other mattress stores but this one is the best. The service is phenomenal, and the people are so nice. This is what a mattress and futon shop needs everywhere.