Mattress & Futon Shoppe
6688 Whitmore Lake Rd, Brighton, MI 48116
(810) 229-3108Add Hours
To Whom It May Concern,
I am writing this letter, to share my recent experience in purchasing a queen mattress, from Brian, who is the sales associate, at the Mattress and Futon Shoppe, in Brighton, Michigan. Brian was very helpful and knowledgeable in helping me make my recent purchase. He not only gave me a great deal, he helped solve the problem of getting my queen mattress through a narrow opening, going upstairs into the bedroom, by offering to send a split box spring, for the same price as a single box spring. I never knew you could get a split box spring, for a queen size mattress. Brian was very informative and honest. Some sales people would have taken advantage of the situation and would have waited until the mattress was delivered, to say it would not fit, then tell you for more money, we could order you a split box spring and then of course there will be a 2nd delivery charge.
My sister and brother also made recent mattress purchases, from the Mattress and Futon Shoppe and had great experiences, great staff and great deals.
Very satisfied customer,
Being new to the area it was pure luck that I walked into this Mattress and Futon Store.
I was given direct caring attention every step of the way even while I changed my mind several times.
Amazing customer care from sales to delivery.
And thanks a million, Jim and all.
After my daughter and son-in-law bought a new bed from the Mattress and Futon Shoppe in Brighton we went in to take a look. We were impressed with the large selection and very impressed with Jim, the manager. During our second visit we purchased a platform bed frame and a new mattress. The delivery was quick and the delivery team was very efficient. We feel like this shop is a great find and well worth visiting whether you are in the market for a mattress, futon, bed frame or just making a wish list.
My first time in the store I recieved excellent and very helpful service. I got what I wanted for a price which was better than I had expected it to be. I had to come back later because the futon cover I had selected didn't match my room (my fault). I got an exchange without hassle and without delay. My second visit was as good as my first. I would highly recommend this store!
I bought a queen sized futon from Jim K. at this store. I had been to 3 or 4 futon stores in the Flint area but did not find any products that compared for quality or price with The Mattress & Futon Shoppe in Brighton. The sales person/manager Jim K. was very helpful and very friendly with me. He followed up my inquiries with a couple of phone calls as he didn't have the model I wanted on my first visit, and got the futon I wanted the next day. He called me to come in and see; and we closed the deal on that visit. He gave me a very competitive price to one I bought in VA 5 years ago, and this one made in Ohio was of better quality. I highly recommend Jim and this his store to anyone looking for similar products.
My friend and I recently bought a full-size futon off of someone for our college dorm room. We wanted a nice (and cheap) cover for it (the previous cover was a nasty puke-green color), and when her mom saw an ad for the Mattress and Futon Shoppe in Brighton, we decided to stop by.
The service there was excellent! The manager, Jim, was very friendly, honest, and knowledgeable, and jumped in and helped us dig around for the covers we were interested in. He was very polite and gave us our space while my friend and I talked with each other and deliberated over our potential purchase.
In addition, the selection there is incredible! From solid colors and modern/contemporary styles, to tie-dye and lily-pad patterns, etc., there are plenty of choices! I thought every cover there was beautiful! My friend and I were torn between a wonderful green cover for $50 (which we were a little hesitant to spend, being poor college kids), and a cheaper ($25) dark green color that we didn't like as well... But Jim decided to give us the nice $50 green one for $25, and we were sold!
Thanks, Jim, for making things easy, and for making college a little bit more affordable! (And go State!)
My husband and I just purchased a king size mattress and a futon mattress last week from the Brighton store.
The service was great, and I mostly appreciated the manager giving us time alone to talk things over. I do not like to be pushed to do anything, so this is my kind of store. We were very happy with the delivery, the gentlemen were very proffessional and did a great job setting things up and cleaning up. I am very impressed that the store only sells Serta mattresses, I will let others know about my experience.
Mitch & Shari Schmidtke
I was interested in purchasing a futon and had looked at many other stores. This place had a great selection of high quality futons to choose from at very reasonable prices. The staff was very friendly and was willing to make great deals on their products. It was a great purchasing experience.
I was fortunate enough to be helped by Jim K. who has to be one of the most professional salesmen I have ever had the pleasure of dealing with. Friendly, knowledgeable, creative and helpful are just a few of the adjectives that come to mind when I think of my experience. I am going to tell all of my family and friends, if you need a mattress, futon and fabulous service, run, do not walk to the Mattress & Futon Shoppe in Brighton. You will not be disappointed.
Thanks again Jim,