These people knew my brother was coming in today to look at a car, he had gone through some of the pre-approval process. We had driven over and hour and a half, and when my brother called "oh, it was sold this morning". I get that it happens, you can't predict, but seriously, you know someone is coming and you can't let them know that the car was sold in the morning? That's just crap.
Brighton Honda's service department is truly exceptional. We usually work with Ryan and trust him to do the right thing when servicing our vehicles. The service technicians are also fantastic and get the job done correctly - the first time. As long as this team is in place at Brighton Honda, they will continue to receive our business. Quite simply, they've earned our trust.
Why don't you post your reviews? What's the use?
Rich, Gary, Ryan, and the techs are all awesome people. They have really gone out of their way to look out for me and my wife, have gone above and beyond to keep my costs down, honor their work, and stand by their product. A+
It's all who you deal with in any dealership. Just bought a F-150 2015 and worked with Corey Robert, best time I've had buying a new vehicle! He cared and was not pushy. He new his stuff and made all effort to help me out. Ask for Corey Robert I'll be alway going back to him and sending people to him.
This dealership does not care about you or the vehicle you're going to purchase. I recently got a 2013 Ford Fusion, upon receiving the vehicle there was a kink in the headliner, my salesman told me it was suppose to be there! I took it to service shortly after to get this fixed and they denied fixing it! They blamed the issue on me, even after my salesman confirmed it was there when I purchased the vehicle! Then a sun glass compartment came loose, so I took it to service. AGAIN they told me they will not fix it! WHATS THE POINT OF HAVING A WARRANTY!? They put two screws into it, yes into my brand new car. Now the sun glass holder has a 1/2" gap holding it in place. I have spoke with both the service and sales manager and neither seem to care about the issues on my vehicle or are willing to do anything about it. I will never go back to this dealership, and I hope this review gives some insight to the kind of services they provide.
3 weeks ago i bought a 2005 Cadillac srx crossover thank God I got a two-year outside warranty on a because it has a bunch of issues that are now being fixed I want out of it and I've been trying to find a dealer that will buy my loan and get me into a safe dependable nice vehicle
After 4 repair visits over 6 months and $3000 later, my car still won't start or run. The service dept staff was rude. Take your business elsewhere!