There may be line waiting but never very long as the facility is staffed well.Efficient crew, always a good wash.Ray D.Brighton
6060 challis rdbrighton, MI 48116
Terrible service. Will never go here again! They rarely get the bugs off the grill or even the hood of vehicle. Went there yesterday & still had bird crap on the side of my car after the wash & 2 guys were drying too! Called to complain & instead of apologizing, the Manager by the name of Steven told me it was basically impossible & I should have turned around & came back immediately if that was true. I didn't notice they didn't get all of it off until I got out of the car which was @ a relatives home in the city of Warren! So he offered no solution & basically accused me of lying! Horrible manager who doesn't have any clue about customer service!
The rails damaged my rims. I followed the employee's guidance while entering and still gauged it really bad. Also, almost all of the bugs were still stuck to the front end of my car. So much for the guarantee that they would be removed. Please make this right, I mentioned the damage to an employee and was basically laughed at. I would advise finding another place to have your car washed if you truly care about your car.
First time going to this car wash and NEVER will I hand wash my car again. It should NOT take $5 to simply wash your car then only get maybe 30secs per quarter. Ripoff!!! I share this info. It doesn't even rate one star.
Hey Jack... You're complaining about the wrong car wash, bud. Rainbow Auto Wash does not have an automatic car wash. Rainbow is a full service wash. Do your homework before you post a bad review bashing the wrong business. That being said, Rainbow is the best wash in Brighton. Awesome service, good prices. I've never had an issue in the 5 years I've lived here.
I used the automatic wash and upgraded to the top for $8.00. The sides and back of my car looked the same as it did before. I spent 3 more dollars in the do it yourself to get it clean. I got the phone # off the door and called 3x several weeks ago. I was very polite in asking what to do for a credit and they have yet to return my call. I called again today and nothing!