At 11:45pm on january 12 I've never been treated so rudely in my life at store 5369 the young lady giving the food was rude and has the poorest customer service skills I've ever encountered. I informed her that I ordered and paid for 2 sweet tea she said no I didnt there was only one on the ticket and as you can see on my reciept there were 2 paid for. I asked can I pay for a third she said yes if I wanted to go through the line at the drive through again. So your telling me you make the mistake and I not only have to pay for a 3rd sweet tea but I have to go back through the line again. You are a poor excuse for any job that you have to interact with guests because you are terrible at it. I will be informing my friends and family and social media ALL social media of this experiance. Very Disapointed guestKevin K.
I like the chain and especially their iced coffee with caramel. But, menus that change constantly are a terrible idea whose time has NOT come!
Have come here lots of times and have always, consistently, had great food. Their wantons are delicious!Everytime I have dined in, they always change gloves after handling money. And I watched them closely ;)
The worst experience ever with the fast food, careless crew, even way more careless store manager named Justin, the whole order was massed up, asked for 2 meals one of the sandwishes with extra jalapeño and onion, both of sandwishes came out with only onion absolutely nothing more and missing fries. Called the branch, justin the manager said oh well we are working on fixing some stuff, eventually the first thing needs to be fixed is the manager. Greasy old burger , careless stuff..., and management ....
Buyer Beware. The food at this location looks good, but there food handling procedures are extremely unsanitary. The person who works the cashier with 'no gloves' is the same person who prepares your food with 'no gloves'. Germs are being transported directly from the filthy money to your plate. .. Literally. I will never spend another dollar of my hard earned money at this place again.Of that you can be sure.