I'm very disappointed in the TWD Surfaces especially their customer service. The amount of revenue they make each year and their staff seems like they haven't got a clue on what's going on there. From the measurement to the install it was "we forgot to schedule" or "we forgot to put your measurements in" or "we didn't bring the right equipment", several times. We basically had to call them each step of the way or it would have taken months to get the countertop install. They offered no appologies, all we got was "that's the way it is". The office staff is rude and won't call back if you leave messages. We paid for the entire install upfront which was a mistake. I would not recommend this company to anyone. I would pay more to get better service somewhere else. Shop around and read the other reviews for this company.