Mann Refrigeration Inc
701 Cates St, Bridgeport, TX 76426
M-Su 24hr (Call for Appointment)
TollFree: (800) 558-6266
Services: Commercial, Heating, Geothermal Heating & Cooling, Residential, Air Conditioning, Service & Repair, Installation
Emergency Service: Yes
We had them come out the end of January 2016, and they replaced the thermostat. The total cost then was roughly $300, $125 for the defective thermostat and $175 for labor. The thermostat was defective and they had to come out again yesterday May 2, 2016 to replace the defective thermostat and charge another $75 because they had to come out again.
It's frustrating that there is no since of ownership with this company, if they wouldn't have provided a defective product we would have called them!
My concern and issue is not the $75.00 but the lack of customer service and lack of ownership they have towards products they offer. My question now is, " are they knowingly giving out defective products to get more service calls?"