No Communication on Store level-Dishonest lies on Corperate level-Illegal paid for phone and has not been unlockedAfter 3 years of service at 150 a month I purchased my leased phones from sprint - they took our 502 dollars and explained nothing to us about process. I went to Metro PCS and found that after 3 hours of contacting Sprint talking to Managers my phones was sprint locked. they promised a escalation in case for fix in 24 hours, then 48 hours. They they said they have a software problem and the payment that I made through their system for 150 dollars was not reflecting in their software. The phones would not be unlocked unless the payment was reflecting in their system. There payment for the phones showed removed 502 our of my credit card and the payment for 150 showed removed out of my credit card. This should be illegal- I own the phones-its been 4 days and we are without service.
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Fast phone repair and I love their warranty! There is a dunkin donuts right across the street so easy to wait there while my phine was repaired!
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I came in the other day with a water damaged iPhone 5s they were honest with me being it was 50/50 shot that they can get the phone to turn back on. I also cracked the screen to the point I could only see half of the picture on my phone. They fixed the screen and told me they were able to clean up the parts of the phone that had water damage and the phone worked again. Thankfully I was so happy because I didn't want to pay for a whole new phone. I recommend this place to anyone that needs their phones fixed because they definitely do their best to make their costumers happy.
I came into this phone fixing place in January because the night of new years eve I threw my phone and I completely shattered the glass and bent my frame. The guy here said it was no problem and that he can fix the crack screen and the bent frame. I got my phone back and it was as if nothing ever happened. the frame was back to normal and my screen worked as if I just paid for a brand new phone. The screen is fast and efficient with just as good of screen quality as if you bought a new apple iPhone and it only took him about 25 minutes to do. The price was not even as bad as the damage that I did to my phone so it was completely worth fixing. I definitely recommend to people to come here to fix their cracked screens the employees there were nice and helpful.
Im reviewing these guys everywhere I can because im so happy with their work. This company is sooooo great! Thanks guys for fixing my phone so fast and I couldn't believe how affordable it was. My phone looks brand new its crazy! I will be sure to let all my friends and family know about you. Thanks for the hook up!
Employees always friendly. They even opened the door for me.