I live in Florida and have a vacation home in the Brevard area. I called Mr. Arrington late afternoon before a holiday weekend because I had some family staying at our place & the well kept losing pressure. I was hoping he could get out to do the repair the next day, but he came out that evening. He was genuinely concerned about them not having running water overnight. He quickly diagnosed & fixed the problem and seemed less concerned about getting paid than he was about getting the well pump going again. He now has a loyal customer for life.