Rice, Kellye N DMD
1800 Mallory Ln, Brentwood, TN 37027
|Wed - Thu:|
|Sat - Sun||Closed|
Main Phone: (615) 373-4488
Fax: (615) 373-0054
Cool Springs Laser Dentistry
Insurance: Delta Dental Premier, Most Major
Specialties: All Ages, General Practice, Family Practitioner, Family Dentistry, Dental General Practice
Services: Dentists, Tooth Whitening
02/01/2012Provided by Citysearch -
I cannot stress how important I believe it is to NOT use Kellye Rice for your dentistry needs. I can tell you that their ""sales techniques"" include pressuring people into making appointments, knowing little to no information about insurance, and telling each patient that they accept all types of insurance (leaving out the fact that they do not actually work with all types of insurance). They do not treat patients with kindess, respect, or worth- they are simply of monetary value to them. I witnessed first hand the bath mouthing that goes on in that office about patients, especially those with concerns about their treatments. I would also urge you to thoroughly read the ""positive"" comments on here, and would be willing to bet that they were left by members of her staff. Any business should be based in the trust and support of their community and customers. Kellye Rice's service fail every aspect of that.
09/09/2011Provided by Citysearch -
My then fiancee, now wife, had a dental procedure done several years ago. We were led to believe by the staff there that they only performed procedures after payment had been made in full. I dutifully wrote out a check for $1400.00+ based on this assurance, and was temporarily pleased as the procedure was completed. Or so I thought. We then received a letter indicating an additional $400+ was due and rescheduling a follow up appointment that we were led to believe was part of the overall procedure. After never completing the work paid for, they then sent us to collections. Thats right folks, sent to collections for work they NEVER completed AFTER being told they don't perform procedures unless they receive payment in full up front. Unless you are a collossally stupid person, with an endless supply of money, I would highly recommend you avoid this dentist as she and her staff are more practiced in thievery and extraction of your wallet than dentistry and extraction of your teeth.
08/16/2011Provided by Citysearch -
Stay away from this dentist! I had the exact same experience as ERandles! I thought they were very friendly at first. I was told they accepted my insurance and was told several times that I had paid in full ($1100). Then a couple of months later I received a bill for another $1000! I saw another dentist and he said nothing was wrong with my gums. My husband was also given the $200 toothbrush and never told he was being charged for it because they used the $200 credit I had already paid the day before. I asked several times about the amount owed and everytime I was told something different and lied to.
04/19/2011Provided by Citysearch -
I went to Dr. Rice a few years ago. At first, I thought she was great. The people were super friendly and it seemed like they truly cared about my teeth. Then the expensive part started. I was urged to buy an expensive toothbrush. According to Dr. Rice, my gums were in bad shape (though I never had any problems before). They then did a ""deep cleaning"" on my teeth for a lovely couple thousand. After that, they started recommending I come every three months to get my teeth cleaned. I started questioning them at this point, especially since my insurance would only pay for an exam every six months. I stopped going to Dr. Rice and then found Dr. William Cox on Seaboard lane. When I mentioned what I had had done to my teeth, they weren't surprised who I had been to and said she has a lot of her clients get a lot of extra work done that they don't need. I would not recommend going to Dr. Rice unless you just have money to throw away.