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OPEN NOW
Today: 6:00 am - 9:00 pm
Years in Business icon
95 Years
in Business
BBB Rating icon
Accredited
Business
(615) 373-4114Visit WebsiteMap & Directions141 Franklin RdBrentwood, TN 37027Write a Review

More Info

General Info
Little Bros. Shell Inc. has been your local auto repair center, tire dealer, and full-service gas station in Brentwood, TN for more than 85 years.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (615) 373-8681

TollFree: (877) 855-2983

Brands
Shell
Payment method
amex, cash, check, discover, master card, visa, all major credit cards, insurance
AKA

Byte Federal (Little Bros Shell )

Little Bros. Shell, Inc.

Little Brothers Shell Inc

Shell Oil

Category

Reviews

Hi there!
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alfredolastnameo
Edited: 02/22/2017
Overall
Daniel helped me from the star...

Daniel helped me from the start and always had an answer to every question. I will be back!!!

theodorr317

07/03/2012

Overall
Great job as usual. They alwa...

Great job as usual. They always do their best and get it done right the first time

jefffff

06/20/2012

Overall
What can I say? They did what...

What can I say? They did what I paid them to do and did a good job.

iann153

05/22/2012

Overall
I had my car lock up on the ro...

I had my car lock up on the road and couldn't get it to shift into any gear. I dropped my car off as close as I could (which happened to be around the corner). They got it off a busy surface street and had it looked at and fixed in 2 days. The car runs great now and it cost on the low end of the average for a new clutch.

conniejopper

04/26/2012

Overall
Little Bro's repair costs are ...

Little Bro's repair costs are always hundreds of dollars cheaper then the dealership. Thanks LBS for allowing me to trust a mechanic again.

ericsmechanics

03/16/2012

Overall
Friendliest fuel station atten...

Friendliest fuel station attendants I've ever come across. I stopped in for air, thinking I for sure had a flat, and without letting them know I do my own repairs, they checked and reassured me I didn't need a patch or a new tire, that it had just gotten low. I know honest people are hard to come by these days, so I am grateful to have come across them.

nikkihabber

02/14/2012

Overall
I went to 2 other shops before...

I went to 2 other shops before coming to Little Brothers and they had the BEST service. I felt at ease and comfortable. They have a very calming demeanor.

anitaplanter

01/31/2012

Overall
Great service. I was impressed...

Great service. I was impressed with how fast, yet efficient they were.

jasonm86

01/23/2012

Overall
Very helpful people working he...

Very helpful people working here. Very kind and generous. Dan is the man and Olivia is the bomb! Thanks

myagreen

01/17/2012

Overall
Always pleasant people and gre...

Always pleasant people and great job as usual. Daniel is the best.

patrickf

12/21/2011

Overall
Great and honest shop! Qualit...

Great and honest shop! Quality service in good timing. I have been a regular customer here for 2 years, and have never had any complaints.

brucebockner

12/15/2011

Overall
Very reliable service is provi...

Very reliable service is provided to every customer here, no matter what time it is or what the issue may be. I am impressed with the respect they give women too, nice to see there are still gentlemen around. Much appreciated. I will recommend to everyone.

josefj

12/09/2011

Overall
I don't normally write reviews...

I don't normally write reviews after I get gas but this morning as I begrudgingly stopped for gas and coffee I was struck by the consistent clean and happy atmosphere this station has. The employees are always very nice (even when I pay in all change for my junk food)! The coffee area is ALWAYS very clean- even in the busy morning hours.

averagewoman

08/20/2009

Overall
Never take your car here

Absolutely no respect, care, or concern for me while my car was there for service. Rude female personell when I called to inquire about the status of my car, as if it was an inconvenience to her. Constant misinformation as to when my car would be ready. Was told twice that wrong part had been delivered and and each time there was a time delay. The first time I was told the wrong part had been delivered was at 5 p.m., the time I was told the car would be ready. I had brought it in at approximately 8:14 a.m. Car was finally ready at 7:45 p.m. I was left alone in my office building after turning down several offers of a ride home as I had been told the car would be "ready in 30 minutes" at least three times, which was not true. I understand that it's hard to estimate when cars will be ready, but I would have been happy if told it would not be ready until the next day. In that case I would have accepted a ride back to my house from a co-worker or I would have called a cab. I have been a steady customer of this station for over two years for gasoline and have had new tires put on there about three months ago. (The same thing happened then, also, re "we've got the wrong tire, we'll have to go get the right ones.") I would tell anyone never to go to that station for any reason. I know I will never use their services again unless I am in dire straights, which I intend to never be. It seems I have to give them a star rating. My true rating would be a minus 5 stars.

Details

Phone: (615) 373-4114

Address: 141 Franklin Rd, Brentwood, TN 37027

Website: http://www.littlebrosshellinc.com

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