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In-Shape Health Clubs

Map & Directions
(1 Review)

180 Griffith Ln, Brentwood, CA 94513

(925) 513-8700

OPEN NOW
Today: 4:00 am - 11:00 pm
16
YEARS
IN BUSINESS
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Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Phone: (925) 420-5547

Primary Phone: (925) 513-4114

Primary Phone: (925) 420-5547

Phone: (925) 513-4114

Fax: (209) 472-2231

Services/Products
Racquetball Courts
Payment method
all major credit cards, amex, debit, discover, master card, visa, invoicing available, cash, check
AKA

In-Shape Brentwood

Other Email

Category
Health Clubs

Reviews

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Blue in Brentwood

07/15/2011

Provided by Citysearch - 
Overall
Do Not Sign Up on a Custom Built Personal Training Contract!

One Star should be a negative 10 Rating:
Gym is good, but STAY AWAY from signing up on a Custom Built Personal Training Contract !!!
The local trainers in Brentwood are great, but if there are any problems with your agreement or billing you will get absolutely no where, and the local folks have no power to help you.
I either did not know, or could not remember that after my 6 month contract was up, to send in (30 days before) a CERTIFIED letter telling them to cancel the AUTO RENEW Policy.
I noticed the day the debit was ""pending"" to be paid from my bank account, called the corporate office, and was told by their so called customer service person, basically - ""Too bad - so sad"".
The worst customer relations policy I have ever encountered. They were absolutely unwilling to refund the charge, and did not care one whit if I was happy or not.
I am out $240 for services I do not want, and will not use.
If you want personal training, do it on an individual basis. Their business platform is ""BUILT"" on greed, not ""PERSONAL"" service.