I recently purchased s vehicle from SHANONS AUTO in Bermerton March 19th to be exact and it was a 07 Chevy Impala. Low miles 50,000 seemed to be in great condition. Drove the car around everything was good I worked with HARVEY and he seemed like a honest gentlemen. However soon I’d ould find things changed extremely ! I purchased the vehicle immdelty the car had the check engine light on the following 24hrs the car Stopped on the free way driving with my two year old daughter in the car immedslty called HARVEY. And he directed me to MIKE REILY. The mechanic they claimed they would take care of everything it was a cylinder 6 misfire and they would do the work for free. The held the vehicle to be “fixed “ for 3 weeks !! Always making excuses I was nothing but nice and kind. Mean while finding transportation for my child and I for three weeks straight no rental no help ! Mind you I live 40 miles away from the dealership in another city driving to and from over four times ! I retrieved the vehicle three weeks later drove the vehicle three days check engine light returns car shuts down ! I bring the car to the dealership SECOND time they don’t compensate me in any way they are acting as if it’s and inconvenience for them to deal with me. They claim they fixed the car again I take the vehicle home 40 miles away and the check engine light car shuts down while driving this is the third incident and they car completely uncomplaint willing to fix the sisuation I’m stuck with a lemon and a loan for them banks reliable credit that I have to pay while still being with out a vehicle ! It’s just sucks when people try to take advantage for hard working people save yourself NEVER go to Shannon’s half their reviews are not real they created fake pages and rated them selves 5 stars beware of these people !!
1100 Oyster Bay Ave SBremerton, WA 98312
From Business: Welcome to West Hills Ford Mazda, Kitsap's locally-owned Ford store! Buy your next vehicle from the dealer who takes care of you before, during and after the sale…
EXTREMELY DISSAPOINTING DO NOT BUY FROM THEM. They are scammers. I bought a VW Jetta from them in Decemeber of 2015 and the thing completely slipped it's transmission within TWO months. Just got done paying off the loan I got from my bank for it. Complete and total waste of time and money. Do not buy. I repeat...Do. Not. Buy.
Bought my second car today from these guys and they are great! Flexible and give good deals! My first car was gifted to my brother and is running strong!
I was extremely happy with the service and attention to detail from the owner, Nick! He is not your average used car dealer. He was very kind, honest, helpful and direct as he sold me a car that I am so pleased with. I have already spread the word around at my job that if you're looking for a used car, give Nick a call to see if he has anything in his inventory that you may be interested in. You definitely won't be disappointed if you do buy a car from this business!!
Warning! Don't waste your time here. Their selection is poor & the vehicles are in poor shape as well. The office was dirty & unkept. They couldn't keep up their end of the deal then refused to return my 19yr son's $500 hold. I tried talking with Harvey & Dennis the manager. Unprofessional doesn't come close as to how I would describe them. Save your money & go to Truck Town where they know how to treat their customers. Gary Shannon needs to clean house!
This place was very friendly and happy to help me when I was looking for an SUV. I didn't think to check out Truck Town since I wasn't looking for a truck but I was pleasantly surprised in finding out they were more than just trucks! They had SUVs, sedans, convertibles, and vans! I got on the lot and was immediately greeted by a friendly salesman and he walked around the lot with me while I told him what I was looking for. I found exactly what I wanted and much cheaper than the places I had researched. I am VERY happy to have stopped in and I can't wait for my next car shopping experience with them!