Maaco

To be perfectly honest, I was a bit reluctant to bring my car here due to horror stories about "chain" companies. I was always taught to support your local "Ma and Pa" shop that are privately owned. But much to my surprise, those very same businesses either gave me ridiculous quotes, either too high or too low (yes, too low, as it made me worry about the work they would [or wouldn't] perform); or these businesses just wouldn't even bother getting back with me. Sad! But, Maaco's gain because they gave me a response almost immediately and said that Nic would be in that Friday to help me, which happened to be the day after Thanksgiving. Already, I was pleasantly surprised over something so simple. Where they could have closed their business for a long holiday weekend, they didn't. When I pulled up, Nic met me quickly outside and started on my estimate. He really listened to my needs/concerns, gave me recommendations and also educated me a bit. Because I own a release series car, I was very concerned about color matching, if the bumper could be fixed and if there were any other damages. Nic made me feel completely at ease and it was also nice to hear that everything would be done with confidence. In addition to, I didn't feel like I was JUST a customer because even after I collected all of the information I needed, he got to know me on a personal level. In my opinion, that's going the distance when you don't make someone feel like a walking checkbook. In any case, Nic got the ball rolling that same day. I left my car there and he actually took me home which was another gold star. It took about a week for all of the parts to get in and for them to paint it. Nearly every day he called me with updates. Everything they did, from start to finish, meant so much and left me incredibly happy! I am so very glad I went there! The end result was as if my little bumper incident never even happened. I definitely recommend them and would totally go back (but hopefully I won't have to).

Thank you, Nic and team!