What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
132 N Callow AveBremerton, WA 98312
From Business: Visit Midas in Bremerton located at 132 North Callow Avenue for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change…
5101 Auto Center BlvdBremerton, WA 98312
From Business: Advantage Nissan is a family-owned and operated automobile dealership that provides a variety of new and pre-owned vehicles. Its inventory is comprised of several…
6747 State Highway 303 NEBremerton, WA 98311
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
3850 Kitsap Way Ste 103Bremerton, WA 98312
From Business: Friendly, Professional, Convenient Auto Registration Services and More.Welcome To Kitsap Auto Licensing. We are conveniently located in Bremerton, Washington. We …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Our first experience with B&B Auto Repair was not five stars but Joel the owner followed up and made everything right so when the transmission needed servicing we decided they were the place to go. I Placed a call to see when they could work us in and Mike who answered said let me look up your information came back with a firm quote and day to do the service which worked perfect for us. Dropped off the RV the morning of scheduled appointment Mike said he would give us call when ready for pick up which he did shortly after noon, sooner then expected so said we would pick it up the following day as we were in Seattle. Next morning went, RV was ready Mike said they checked the RV over test drove it and everything looked good for up coming trip down south. N time at price quoted so we are happy RV owners and will use B&B for all our future work. Thanks Mike and Joel for running a quality business!
Good communication and went the extra mile to make sure everything was right.
BEWARE!!I had been referred to LK's Auto by Discount Tire (just up the street) to get the alignment done on my car and was told by Discount Tire that they had a special arrangement for a $59.95 alignment with LK's Auto and to call and set up that appointment before installing new tires.So, I immediately called LK's Auto and explained to the girl who made the appointment what Discount Tire told me and she agreed, she went on to ask specific questions and confirmed the special price of $59.99. So, 3 days later I have the tires installed and then went over to LK's Auto for my scheduled appointment. When they were done, they charged me $118.65 (not the $59.95) Tim McClintock the service writer is a little weasel. He said that "we no longer have the special deal and besides he said, it requires a coupon and you don't have a coupon"... OK, so tell me that now AFTER YOU DO THE WORK that you are not planning to honor the price?! It is obvious that Tim is not the owner, because he has lacks the skills to handle situations like this appropriately, he is just a little weasel who refused to honor the original price quoted - of course not telling me this until AFTER they completed the work...and went on to argue with me. He even called Discount Tires. Discount Tire was incredible the manger is Chris, and because they referred me to LK's and LK's didn't honor the price quoted, Discount Tires stepped up and covered the difference because LK refused to do the right thing.. Discount Tire Bremerton- YES.. LK's Auto Repair. NO GOOD. I Will NEVER go the LK's Auto again, because Tim's actions showed me they are not honest nor honorable and I have to assume I am not the only customer that has experienced this. YOU HAVE BEEN WARNED!
I was absolutely impressed with the service and kindness of the technicians. I pulled in one day to ask a question. Phillip went out of his way to help and assist me. I left feeling valued and appreciated. I never forgot this experience and spoke highly to anyone that would listen. A few weeks after that my car broke down. I did not hesitate to have my car towed to you. I would also like to say that everyone that I did talk to also spoke very highly of your establishment.
Jason made sure that all of my front lights were replaced so that I can go another 9 years without worrying about a light going out. You are the best at making sure everything in our cars works the way it should. Liz Milligan
Customer service goes a long way...but the manager at this branch was more concerned about losing profits. I placed an order online for 4 tires on clearance, it was a great deal hence why I was planning to buy it. The first time I went one of their staff said he didn't have them in stock, why that is I don't know, not really my problem honestly. He was friendly enough and said they will honor the price I ordered online and jus upgrade me to the next set of tires, pricier than what I ordered, better remains to be said. He said it happened before where an issue on their end showed them in stock buy nothing in inventory and was able to compensate another buyer with a set they had in the store. All he had to do and run it by his manager and noted on the new invoice that the price will be matched to my online order instead of paying full price on the newer set. Fine by me. He told me to come back tomorrow and the manager will be able to help me, boy was he wrong. The moment I called I had a feeling the manager wasn't going to price match my order. The moment I arrived ghe manager basically told me he cant match the price and that he's already losing on this order (he murmured) Excuse me? what? I tried to convince him that this is the price I ordered, the least he could do is deal with me and make another offer if he cannot honor the lower price online..nah he said back when I have the clearance tires in stock...complete 180 from what I was told the day before..BS! The manager was oblivious to even try to make it right for all the hassle I went through, but noooo, what a shame. I guess ill take my business elsewhere. It wasn't like theyre suffering at selling tires and no business was coming in. I mean their stock was getting filled up the moment I arrived there, so don't tell me you cant help me out with a decent deal on a new of tires. One good gesture and effort goes a long way, especially to this long time customer. My suggestion for them...fix your inventory and honor what you have in writing (online and through your associates). A deal is a deal? Business is business. Remember? Im jus one customer but I cant imagine those other customers that have to deal with this place. Good luck!! seriously..SMH
My business relationship, over the past ten years, with the entire staff has been very helpful and professional.
Great customer service from all staff. Clean office. Understandable explanation of services rendered and recommendations for future maintenance. Will be back.
Always a great job! They are awesome!
Good location, clean shop & nice people. Graet to work with.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.