Steve Venable Plumbing

I wouldn't even call this a plumbing company. To do so would be an insult to any professional that takes pride in their work. This company did the plumbing in my house for my contractor Dana Dugas just over a year ago. This past Saturday I noticed my yard was wet by the water meter. I find that the connection between the meter and shutoff to the house is a conglomeration of pvc and 2 different metals that corroded to the point where there were no threads left and the water is shooting out. Tried to call him to come fix it but no answer and voice mailbox full. Had to call Pipes and Plugs who upon looking at it said they were surprised it lasted this long. Finally talked to Steve on the phone and after basically blaming me for trying to repair something I broke then saying his guys probably did it that he would only pay $200. The job was $430 being that it happened on the weekend. ($99 emergency service charge). He then went on to blame me for being impatient and that I should have waited until Monday for him to fix it. A family of 4 (2 young kids) without any water to use the restroom or bathe. You've got to be kidding right. I can understand not wanting to pay the emergency service fee but at least pick up the tab for the rest. If they did the job right the first time this wouldn't have happened. He told me he could have done the repair for $40 which looking at this picture of what he did the first time, I'd say $40 would have been a step up.