I have used branson yellow cab service many times in the 4 years i have been living in Branson. For the most part, service was ok. A few minor issues such as forgetting the order in which the calls came in. Some resulting in being a 2 hour wait to be picked up. Despite this, i still stayed loyal to them. Even them being my first recommendation to our hotel guest. However, after yesterday's issue, loyalty is gone. I called at 12 noon for a 115 pick up do to car issues and having to be at work at 2pm. At 130, not here. 145 still not here. Made a second call to see how much longer and was told that there were 2 runs ahead of me. I explained that i had to be at work at 2 and was told rhat i would be next. Car finally gets here at 2pm. Yes by then i am a little frustrated by now. Driver asks how i am and i say im good but would be better if i wasnt late for work. We have a few minites of silence and rhen he says that they have been really busy today. I replied back that i can imagine but its just frustrating that you set up a time call and it still takes 2 hours and that it would be nice to have been told be told that it might not be ppssible. He then says that i can get out and make other arrangements. This is not the way to conduct business and not only will i not use their service any longer but neirher i nor my staff will.recommend to our guest. I am a manager for a major full servicer hotel brand with over 500+ rooms and will definitely not subject oir guest with that level of poor service and disrespect. If you want reliable and respectful service The Branson Loop taxi service is the best to use when visiring Branson.
Great service,!! Which I had found them sooner of my vacation .
I've been using them for a couple of years when I travel to Branson, back and forth to the airport, then my hotel to restaurants and a couple of bars. Have never had a problem calling for a cab, they have always showed up when they said they would. Drivers are friendly and helpful, Cabs seem clean. Much better than the cabs in my hometown!!!
Me and a friend were pulling out of a driveway that was blocked by trees and didn't see the cab we instantly reversed the cab was doing way over the speed limit didn't try to stop nothing just kept on going...luckily we got reversed in time before he hit us...the posted speed limit was 20 he was doing way over 20