Branson Yellow Cab Co
Branson, MO 65616
TollFree: (800) 237-4466
We are the largest taxi company in the Branson area. Our cars are late model sedans and mini vans. We also have access to our other companies for Shuttles,Limos,and Charter Coaches.
Open 24/7 year-round
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I have used branson yellow cab service many times in the 4 years i have been living in Branson. For the most part, service was ok. A few minor issues such as forgetting the order in which the calls came in. Some resulting in being a 2 hour wait to be picked up. Despite this, i still stayed loyal to them. Even them being my first recommendation to our hotel guest. However, after yesterday's issue, loyalty is gone. I called at 12 noon for a 115 pick up do to car issues and having to be at work at 2pm. At 130, not here. 145 still not here. Made a second call to see how much longer and was told that there were 2 runs ahead of me. I explained that i had to be at work at 2 and was told rhat i would be next. Car finally gets here at 2pm. Yes by then i am a little frustrated by now. Driver asks how i am and i say im good but would be better if i wasnt late for work. We have a few minites of silence and rhen he says that they have been really busy today. I replied back that i can imagine but its just frustrating that you set up a time call and it still takes 2 hours and that it would be nice to have been told be told that it might not be ppssible. He then says that i can get out and make other arrangements. This is not the way to conduct business and not only will i not use their service any longer but neirher i nor my staff will.recommend to our guest. I am a manager for a major full servicer hotel brand with over 500+ rooms and will definitely not subject oir guest with that level of poor service and disrespect. If you want reliable and respectful service The Branson Loop taxi service is the best to use when visiring Branson.
I've been using them for a couple of years when I travel to Branson, back and forth to the airport, then my hotel to restaurants and a couple of bars. Have never had a problem calling for a cab, they have always showed up when they said they would. Drivers are friendly and helpful, Cabs seem clean. Much better than the cabs in my hometown!!!
Me and a friend were pulling out of a driveway that was blocked by trees and didn't see the cab we instantly reversed the cab was doing way over the speed limit didn't try to stop nothing just kept on going...luckily we got reversed in time before he hit us...the posted speed limit was 20 he was doing way over 20
A couple of weeks ago, my brothers car broke down. They rented a car and drove home. My wife took our car back to KC. When his car was done, I call Branson Yellos Cab CO @ 3:00pm advising them I needed to be picked up at 4:30pm to be taken to the car repair shop. At 4:30 they were not here. At 4.40 there were not here so I call - they advised me they were on their way and would be there shortly. At 4:50pm they were not here - I called again. Was told that the cab would be here in another 20 minute. I was livid and very very very upset and told them to stop their cab, do not come here and I was going to find another ride. Luckily a neighbor condo owner took me to the repair shop and they wre still open. I am telling you, do not use Branson Yellow Cab and try your very best to find another ride. It's not like I'm in New York City during rush hour - for god's sake - I'm in Branson, Mo. I will walk before I ever call them again. Be forewarned - if you actully have to use them, start calling them hours and then at lease every 15 minutes before you are to be picked up. But, I bet you'll still be standing there.