In mybook® Car Collection (edit)

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Hours

Regular Hours

Services/Products
Batteries
Payment method
amex, all major credit cards
Categories
Engine Rebuilding & Exchange, Diesel Engines, Automobile Diagnostic Service, Radiators Automotive Sales & Service, Tire Dealers, Automobile Electrical Equipment, Fuel Injection Repair, Mufflers & Exhaust Systems, Battery Charging Equipment, Auto Transmission, Automotive Tune Up Service, Steering Systems & Equipment, Brake Repair, Auto Repair & Service
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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Clay C.

01/15/2017

Overall

I took my new used car there for its first inspection after I bought it. I expected to maybe change some things like oil power steering fluid etcetera. And me and my mom decided to drive the car there for the inspection. Bear in mind I have driven this car a decent amount before taking it here just from taking it from the sellers house to our home and around the neighborhood. And the entire time I have had it had driven perfectly fine and smooth there was a whining noise from the engine which we figured out was the automatic belt tensioner and that was an easy fix. However when we went to anybody's garage and had our inspection done afterwards the man came out and asked us if a car has ever been "bucking" as in loke the brakes were being pushed while we were driving. I said no and he responded with "well we took it for a test drive during the inspection and felt it." At the time I assumed maybe that since they were better trained than I was they had been feeling something in the car that I'd simply hadnt noticed. He quoted us about $360 to figure out the problem with the car. (A ford taurus) we decided to wait and take the car home. The whole way home it was bucking. Id never experienced that before it was like every 100 feet i was tapping the brakes. So after getting it home we went to change the brake pads and after a struggling to remove the pad, we discovered that the shim (a metall peice on the back of the pad to ensure it stays in place had been twisted sideways forming the brake pad into a + sign. They had jammed it back into the slot and were attemoting to charge me (in total) about $600+ to get it all fixed up. Thats a down right scam. Of course we were able to do everything ourselves for under $80 dollars but i feel sorry for anyone that falls for these tricks. Youre a local buisness people trust you, shape up.

Jeff B.

01/22/2015

Overall

In response to Mr. Kahlboy2004, I'm sorry you felt our diagnostic services were only worth $25. 2005 Ford Freestar's have a highly complicated computer controlled fuel management system that includes the computer pulsing the electrical circuit based upon fuel needed. Many years ago, all we had to perform was a fuel pressure test backed by a test to see if power and ground were available to the fuel pump. Unfortunately those tests are no longer complete to verify the cause of the problem. Today we use very technical computers to communicate with the vehicle's computer and verify signals with lab scopes and other electrical equipment. We pride ourselves on being highly accurate with our diagnosis of vehicles and our customers have come to expect us being right the first time. In order to accomplish this we must have very highly trained Technicians using the latest test equipment available. This equipment was used on your 2005 Ford Freestar to diagnose the condition correctly the first time. Once we have diagnosed the vehicle correctly we estimate based upon using the highest quality parts available so we can offer a 3 year or 36,000 mile warranty covering both parts and labor nationwide. The estimate given would have included parts, labor, diagnostic fees as well as all taxes and other fees associated with performing a complete repair. A complete repair may include other items to prevent a premature failure of the new part. This was certainly the case with your vehicle. Replacement of the fuel pump alone is not a complete repair. When a competitive survey was performed, labor was found to be in the $220 range and the fuel pump between $400 and $500 not including the other items needed to perform a complete repair. Add tax and diagnostic fees and we approach $900. Again I'm sorry you didn't feel an accurate diagnosis was worth more than $25. We wish you the best of luck. Owner Any BODY'S Garage

Overall

charged me $140 for a $25 diagnostic test. Gave me an estimate of over $800 to change my fuel pump. I hauled my 2005 ford freestar back to Gainesville, Mo. and paid ADS Auto to install a new fuel pump for $70 and I have a 12 month warranty. Thanks for the rip off on the diagnostic test Anybodys Garage. don't let this happen to you!

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