Pretty Nail & Spa
1060 W Main St, Branford, CT 06405
This is an awful establishment with terrible customer service. They are incredibly unfriendly and talk to each in their language non-stop. And it's not just to the person next to them; they shout across the room. There's a sign saying enjoy your 10 minute free massage and no one came over to massage me. They made me feel uncomfortable and I will never return to this salon even though I work close by.
Horrible experience. Staff did not understand any English and spent the whole time talking to other staff members. My Mani/Pedi was terrible and I had to go to another salon 3 days later to be fixed. Prices have gone up and service has gone down hill. I would not recommend this place to anyone.
Mediocre. The salon itself is nice, but they have a lot of the same nail colors. The nail job I received was horrible! I could have done a MUCH better job at home. She didn't even color my nail to the cuticle and ripped at my cuticles the whole time. They don't give free massages either, that's a lie. You'd be much better off going to some place like Kim's in East Haven.
Not worth it! Not enough employees for the amount of chairs! Made an appointment with my friend for 5:30 pm. We were not called until 6:10, after several people had already left from waiting too long. We both wanted the mani / pedi for $25.00. They rushed through both of us, not speaking to us at all. It was not a relaxing pedicure. While waiting at the manicure station, the man that I had decided to go do a brow waxing, so I had to sit and wait another 10 minutes while my friend was quickly finished. They tried to over charge us after we clearly stated what we wanted, and after we left, noticed our nails were completely jagged and polish came off the next day. The pedicure polish was horrible as well, not putting a second coat on leaving the polish practically transparent. I have been to plenty of nail salons before for the same price that do a much better job!
My first and last time their ! As clean as the place is the staff is awful ! They missed the second step in my nails and this other woman went on to step three , when the woman found out that my nails never had the top Harding coat under the uv light she basically got mad at me for letting her staff did what she did to my nails and told me she could not fix it ( I thought just take a little nail polish remove and correct the problem ) then she said I was free to go and walked away after I had already paid ... So my nail polish came right off about four hours later and I need to go get them fix tomorrow at another place ... And they do not wash their hands in between Clint's . Yuck !!!!!!