I will never go here again!!! My boyfriend took my two children ( a boy age 11 and girl age 5) to this business to get a haircut. He told them he wanted their hair trimmed up. When he got home I immediately left and took the kids back to get a refund. My daughters hair was slanted and the bottom was very choppy looking. My sons was even worse. During the summer we had let him grow it wild, it was below his ears and into his eyes. Imagine my surprise when I saw him and not only was his hair still covering his ears but he now has choppy, uneven bangs!!! It also looked as though she hadn't even touched the back to cut it. When I asked for a refund the lady that had cut their hair came over and began saying that I paid with credit card and it couldn't be refunded and that the manager was not there. I told her that yes it could be refunded and that she needs to call her manager. Then she grabbed my daughter by the shoulders without saying anything to her and forcefully turned her around and then grabbed her head and turned it as well. She said "well if she holds her head like this it is ok." I said no it really isn't and what about my sons hair. She got 3 inches from my face and glared at me for a full minute. She said the man who brought them said to trim it. I told her that means to at least cut it above the ears. Again I asked her to phone her manager. She goes around the wall and has me follow. She speaks Chinese to a woman who then claims to be the manager. ( Remember how she said her manager wasn't there?!) She says the woman has cut hair for 15 years and has never had a complaint, the woman who did the haircut starts getting her scissors out and I told her not to touch my child. This goes back and forth and needless to say I was told I would not get a refund. I was told to come back tomorrow and someone else will cut their hair. I will be going back tomorrow but without the kids and to make sure I get my money back. Stay far away from here!!!!Update: Today (7/30/2013) I went back up to the salon and my money was refunded! I would like to say that I don't want to mislead anyone and that the HAIR SALON IS A SEPERATE BUSINESS FROM THE NAIL SALON. I was previously not aware of this fact. I have had my nails done here in the past and enjoyed the way the staff treated me as well as the wonderful job they did on my nails. I even treated my best friend to a mani/pedi for her birthday and she too was very pleased with the results. I don't want my comment to reflect in any way on the hard working ladies at the nail salon. I also want to say thank you to their manager for making things right although it was not her responsibility to do so. I would recommend this salon at any time if you are looking to get your nails done. On the basis of how I was treated upon my return today I am changing my review from a one star to a four star.
I have been a very satisfied customer of Donna's since March. I have been to 4 other lash tech's in Oklahoma since 2011. After my first set of lashes with Donna I knew I would be staying put. I had experienced such unprofessionalism from every other lash professional. I have been overcharged, appt cancelled with little notice, found that the utensils used were not clean and the list goes on! I was honestly about to throw in the towel on lashes. However, then I met Donna. As her superior certification suggests she is at the top of her craft. Yes her place of business happens to be located in her home however she gives you an option of a Medspa location depending on the day of your service. I have visited her location at the medspa and frankly I enjoy her home location because of the warm environment and the feeling of home. Donna can attest it is so peaceful that I am notorious for falling asleep EVERYTIME during my lash application. I am a very loyal customer and spend a great deal of money on various beauty products, I would definitely recommend Donna. She simply is the best. If you have any questions about her quality of service please feel free to ask her for my number and I would gladly give a personal recommendation and account of my services. You won't be let down really! Wanda
I discovered Sheila at Ladies and Gentleman's about 6 years ago. She convinced me to let her try a custom color she formulated just for me and even though I was skeptical I was intrigued by what she suggested. She very effortlessly and quicker than I could have imagined wove into my hair 4 different colors. The colors blended perfectly and just seemed to melt into each other and yet there was definite artistry to where the color was placed. Shelia finished off my custom color with a precise haircut that she cut to my hair type and facial structure. I honestly had never felt so beautiful and when I drove away I could not stop looking in the mirror of the car or running my fingers through the new cut. It was nothing short of perfect. Being in my 40's I have had many stylists over the years but I have never been completely happy. I now fly to Sheila at Ladies and Gentleman's from out of state to have my hair done by her. I simply don't want anyone else to touch her beautiful work of art! -- Marilee Mahan
Donna has been doing my lashes (and the occasional facial) for almost a year. The lashes are WONDERFUL and look natural (but gorgeously natural!). I've had numerous compliments; and one of my favorites was from a saleswoman who told me I had beautiful eyelashes; and then went on to say "I bet you've heard about your eyelashes all your life". That's exactly the look I want ! Each lash is applied individually (which is one of the things that makes this pricier than your $25 special); but those $25 specials generally look like fuzzy caterpillars. Not a look I want! I've been to the Northside medspa location; and Donna's home studio, and prefer the home studio myself. It's cozy, comfortable, stylish and just as professional in appearance as any "spa" location I've been to. If you want professionally applied beautiful lashes, see Donna. If you want a pair of fuzzy caterpillars attacking your eyes, stick with the cheapo specials.
My mom started going to Julie several years ago. My mom has ridiculously hard hair and JULIE was always able to find different styles that looked great on my mom. The first time I went to Julie was on my wedding day (without a trial run), needless to say I didn't even have time to be worried but prayed for a miracle. She did an amazing job on my bridesmaids' hair and I couldn't have asked for a more perfect look on my special day. I've been going back ever since and every time she teaches me something new and I appreciate the fact that she gets to know my hair and works to improve it with every visit. She always goes above and beyond. Who massages your neck after having to take so long so wax your face because you're so hairy? Yeah, she's pretty awesome!! She's a whiz at thinning facial hair (something I wasn't even able to get thinned with several laser removal treatments)! LOVE HER!!...oh and I can't think of anyone else as reasonably priced.
If you're looking for the best, then you have found her...Donna is just amazing! She has done my lashes for quite some time now and I would NEVER use anyone else, EVER! Her prices are beyond resonable and her work is second to none! The compliments I receive on my lashes are never ending. From family and friends to complete strangers, my lashes are admired all the time! Donna, is the consummate professional, she's so warm and friendly and has always accommodated my needs, even my last minute schedule changes and requests. I've been to both: the northside spa location and the home studio location. While both locations are lovely, I do prefer her home studio, it's beautiful, tranquil and relaxing. I feel so comfortable there, it's become one of my favorite places to be! Guaranteed, no matter which location you choose to visit, Donna, you too will be amazed by her expertise, her perfessonalism, her unmatched attention to every detail and every client.
I have been going to Ms. Donna about 6 months ago. I originally contacted her fix a horrible lash job. When she first did my lashes, I thought to myself, this lady is the bomb. She is very talented and professional. There are a lot of people who do lashes in my city but, I would drive an hour and a half just to get my lashes done by Ms. Donna. I get a lot of compliments from other people. I had to go out of town; Ms. Donna wasn’t able to squeeze me in. I went on Xtreme’s website to find someone to do my fill. The lady I went to was considered an advanced certified lash stylist. When she seen my lashes, she said Ms. Donna had done an excellent job. I had to go get a routine eye exam. My Ophthalmologist asked if my lashes real. He was very surprised my lashes were not mine. I recently moved to El Paso, Texas. I still travel just to let Ms. Donna to do my lashes. I am a VERY SATISFIED customer and would recommend her any day.
I saw this place on Groupon, and new I know why! I walked in and wanted to turn back around and leave! This place had so many things lying around, it looked very unsanitary.All of the nail polishes had spilled polishes all over the outside of the bottles. The entire time she was doing mynails, all I could do was look around me at all the mess. I got shellac done, and they looked ok. I'm not sure she gave me a manicure as the groupon listed but I really didn't care at that point I was just ready to get the heck out of there! If you're looking for a quick, dirty tiny place to get nail services done, then this is your place! Definitely see why this place is always on groupon now. I will never get my nails done here again, and she even offered me the groupon price in the future "when I returned". OK NAIL'S, HORRIBLE ENVIRONMENT! 1 star is completely accurate!
Hi this is Donna, I am really disappointed that Lacie did not call me and express her views. First, both locations are licensed with State Board as businesses and she was given the option of either location when making the appointment but was in rather a hurry to get her lashes applied and opted for the Private Studio in my home, which again she was informed of in advance. We discussed pricing over the phone and she indicated she wanted a full set with as many lashes as possible. Pictures were taken of her completed lashes only since she signed the informed consent and waiver and I also asked if she minded if I used on my website and she said okay. There was no taking advantage of and I sure hate that she feels this way. If Lacie will only contact me in person instead of blasting online, I would be happy to work something out. I have NEVER had a bad review EVER!!!
I cannot speak highly enough of Dee Dee for eyelash extensions! I went to her with a MESS! Someone had given me crappy extensions and my eyelashes were all stuck together in a GLOB! They were growing out all stuck together and I was really in danger of losing a lot of my natural lashes! I spoke with Dee Dee on the phone the first time I met her and she assured me that she could fix my problem. And did she! She painstakingly peeled off those crappy lashes and gave me totally beautiful lashes! I am so happy with them! I've had one fill with her so far and they are just gorgeous! Nothing like getting rid of mascara forever and waking up with beautiful lashes! Highly recommend Dee Dee! She is wonderful!