Was iffy at first, then decided to try it. Loved it. Nice atmosphere friendly employees and the fish do their job. Will definitely go back
Came here to get my nails done on a Thursday they were kind of busy the guy did my nails and he rushed and did they they were not the length that I wanted and also they were fat and ugly and uneven. I go back the next day to get them taken off and to get a refund and they said that they do not do refunds I asked where is that posted and she said we don't do refunds we can fix them for you I told her no that's not what I want I had these less than 24 hours I want my money back. She told me no and disregarded me. The authorities have been called and I will see them in court over $30 damn dollars
DON’T GO FOR LASHES!! I had been going there for over 2 month for lashes and though I was blown away, I was content. One day I go (by a previously set appointment) and the tech was clearly in a rush. I paid $50 to get my lashed done and within 5 days half had fallen out!! I went back expecting her to at least offer a discounted refill since I had not done anything differently to cause the lashes to fall out in such a short period of time. Especially since let her tell it, they last up to 4 weeks.NOPE!!! I was told my lashed fell out because of my oily skin and a refill for $35 was needed.....Really!?!?!?! Who in the heck pays a total of $85 for 2 weeks’ worth of lashed??? Have you lost your mind! The lashes I had gotten there before that lasted at least 3 weeks and now suddenly I have oily skin that causes them to fall out within 5 days??? You just lost a customer!! Good bye!
Where do I start? I came in to have my acrylics removed, replaced and a simple gel manicure on top. The first girl sat me at her chair, then proceeded to rip my acrylics off by sliding a nail tip underneath. I was about to walk out when she realized I wanted acrylics replaced she started talking in another language to her coworkers sounding angry. They proceeded to all look at me and laugh. Then she say me with another lady, who removed my remaining acrylics properly. The second lady was much more professional, except for having an issue about how short I wanted my acrylics (even after mentioning that I am a teacher and don't want to accidentally scratch one of my kids). She finished my nails, I paid and left. She paid great attention to applying the gel polish, but the shape of my nails are nowhere near what I asked for (rounded, they're very square) and a little off. I won't be returning ever, and wouldn't recommend this place to anyone.
This place is the absolute worst, had been several times during week no issues, went on weekend I was shuffled from chair to chair, manicurist was also cashier, I was so annoyed I didn't even let them paint my nails, then after being there for one hour she had the nerve to charge me $18 for a horrible manicure, she charged me for take down of shellac, the manicure was so bad I had to go someplace and have it done again. I would never recommend this place and I will never EVER returns, do your friends a favor don't buy them a gift certificate here, waste of money. Truly not worth the hassle. There are too many places in area that know how to treat customers. Personally I can't wait till pearl in downtown Tampa opens, met their manager downtown when going to the bank, she's really nice. I'm a RN I never take time to write reviews this place is just awful
This place sucks ...!!! I went there for a pedicure which was just ok. The nail tech was Tina. She was so in awe of how long my natural nails were I let her talk me into gel nails. My nails look like crap! She wasn't taking the nail polish to the edge of the nail so when I mentioned it to her she reluctantly tried to fix it but still not to my satisfaction. Then there was a black spot on one of the nails and she tried to tell me that it was on my nail which of course I said it was not. So she filed off the spot and globbed more polish on it. Now my nails are too thick. Oh and once I got home and touched my toes, the nail polish was still not dry and I ended up wiping all the polish off and redoing them myself. DON'T WASTE YOUR TIME OR MONEY!!!
Don't let the man do your toes!! He will rush and does the worst job that I have ever seen!
This place gets zero stars. The staff is incompetent. I came for a full set. Even after showing the tech a picture of the shape I wanted my nails filed, he could not get it right. He filed and filed until the nails were basically uneven misshapen nubs. I was going to let it slide. I asked him to a colored french tip with a design. His hand was shakey and basically I could have done a better job myself. He was unable to do the design I asked for so the manager stepped in to try and "fix" it. I asked for a Roman Numeral for which she sloppily painted on my nail, hoping her smile would convince me it looked good. They made me pay before he painted my nails. I was so frustrated I asked them to just take the polish off and leave them painted clear. When I tried to get my money back the staff talked about me in my face in another language. They tried to tell me they could not refund me. When they finally saw I was not budging on my request, they gave me a portion of my money back and kept some for the techs "time and effort"...Never ever coming back here and the tech can keep the $10 because obviously they need it more than I do.
Would never go there again. No customer service. Trying to weasel money under you.
I am actually writing this review as I sit here waiting... Waiting for freaking 30 minutes to get a damn pedicure! Are you joking me?! 30 minutes?! My sister has been helped and they finished hers in 10 MINUTES. I repeat... TEN. I would of gladly went to another place, but this was pretty spontaneous and every other place closed at 7 already. I'm still waiting.. People that walk here have been walking past me. This place is a joke. DO NOT GO HERE TO GET YOUR NAILS/EYEBROWS DONE, YOU WILL WAIT FOREVER. Find another place, like Lee Nails. Thank you and have a wonderful time spending your money elsewhere.