Animal Clinic of Brandon
901 N Parsons Ave, Brandon, FL 33510
Fax: (813) 684-8860
Parking: Lot, Free
No coupons available
We have taken our pets here for over 15 years. Dr Scott is the Dr we usually see. We currently have 2 pugs, and 2 cats. The care we receive is outstanding, they do not recommended procedures that are not necessary, he also takes the time to talk to us and advise us on appropriate care for our little ones. I have recommend this this doctor to my family and friends.
Friendly staff and a well maintained facility. Every place you go has good and bad, I have had only one "bad (if you want to call it that)" experience here and it was only due to being advised to buy a product that I ended up not needing Again, it was a suggestion based on we thought was the issue, no one made me buy anything. It was a shampoo, nothing big. Beyond that though all 3 of my dogs have been treated well and taken care of. The staff treats every pet as if it were theirs. They reach out and check in on your pet after a surgery, they call and remind you if medications are running low or if your pet is up for a booster shot or just a check up. They go the extra mile to make sure you and your pet are comfortable and taken care of. I absolutely love this Clinic and will continue to use them.
Luckily, when I brought my cat in, he was only suffering from a bug that was cleared up almost immediately when another vet gave him antibiotics. At this practice, the vet said he had a urinary obstruction (yes, this is a common thing that happens in cats) and that the cat would have to 'hospitalized' and have an expensive (quote: 700+ dollars) procedure. When the cat came home and peed normally, I knew this was fishy. I felt like they were taking advantage of a concerned pet owner and had no clue what was actually wrong with my cat. I think to offer up hundreds of dollars worth of services without really diagnosing the pet is beyond negligent. Please do not waste your time or money at this practice.
I completely agree with Robert's review. I am new to the area and went here because my dogs nail was ripping off. I didn't want to injury her more, so I brought her in. The vet tech was not helpful. My dog was shaking yet no one seemed concerned. The vet came in and just clipped it, told me to watch it and wait for it to heal. That visit cost me over $100 for less than 5 minutes of their time. Never will I return to this vet. They take advantage of worried pet owners. DON'T GO!
Worst Vet to ever treat my Dogs. No compassion as my 9 year old Dog was covered with his own waste when I picked him up. The Tech seemed oblivious to his needs and allowed me to put him in my SUV with crap all over his rear end. Front desk personnel left me standing around in the lobby until I approached them. No attention to detail or customer service – only focused on the next dollar from other new customers.
I went to the Animal Clinic recently and they took amazing care of my dog. The front desk staff was very friendly and knowledgeable and the doctor was very professional. I would highly recommend this facility to anyone who truly cares about their animal. Thanks for the great service!
I have been doing business with Animal Clinic of Brandon for about ten years, but I will no longer use them going forward. Dr. Jackson's level of professionalism has declined through the years. She lacks empathy and does not treat her customers with respect. It is such a shame because I used to enjoy dealing with her.
I did have an issue getting my records to take to another vet. My dog is not due for his annual for another five months and I did not really want to take him to another vet to get a refill on his prescription. I was told that they had never written a prescription for his medication. They are either not being truthful or have been dispensing my dog's medication without a prescription. Either scenario makes me uncomfortable.
The staff is friendly, but the vets don't know how to deal with cats. My cat can be temperamental when she has to go to a vet, but at this vet she's was hissing constantly. I took her in because she had an issue with her eye, the vet was afraid she might bite him so he examined her, said he couldn't really look at the eye because of her hissing, and sent me to an Ophthalmologist for an appt the next day at another clinic. My cat had no issues while the Ophthalmologist examined her even with a bright light being repeatedly shined into her eyes and only hissed at the end of the exam when the Ophthalmologist put drops in her eyes. I said something about how she was at this vet and how I asked to hold her during her examine and this place refused because afraid if my cat bit me I would sue. It's my cat if she's going to bite me, she will bite me whether or not I'm in their office so why would I sue them. I even said that statement to this vet. The Ophthalmologist let me hold my cat while she examined her and the Ophthalmologist commented that my cat wasn't a problem cat and she probably could have examined her without me hold her. The vet tech working with the Ophthalmologist recommended I go to the Cat Doctors because they are great with cats and will listen to the owners because they know how their pet acts and how to sooth them more than someone who see them 1-2 times a year. I took her to the Cat Doctors that afternoon, the vet at the Cat Doctors found and showed me she had two teeth that were obviously giving her issues and after I was told the day before by the vet at this clinic her teeth looked good. My cat was fairly calm while being examined by the vet at the Cat Doctors until they looked in her ears and cleaned them. At least two things that were easy to spot if she was given a proper examine missed by this animal clinic. I will never bring another pet here, as the vets who work here will not listen to the owners! The owners know how to handle their pets and know what will upset them.
11/11/2011Provided by Citysearch -
I had them for a vet for my 15 1/2 old dog. Kenneled him there for a week. Brought him home after vacation and had to put him down 2 days later. They dropped the ball in how they handled him while he was there and how they handled his health issues and how they handled us. They made his passing more miserable because of that. They even made us sign a form when we dropped him off to be kenneled, where we had to write in an amount we were willing to spend if anything would go wrong with him while he was there...how tacky....I do not recommend them at all to anyone.
04/05/2010Provided by Citysearch -
I recently moved to Brandon from other side of town. My 10.5 year old Golden Retriever started having seizures. I was referred to Animal Clinic of Brandon.... Went in on Tuesday morning. I knew my pet was not doing well, she had been having issues for a year. Anyway, I got past Vets history sent, BUT Vet Jackson insisted on more tests... same results...negative. Dog had seizure right in the office and she gave her a shot to calm her. I also got Vallium and Phenobarb pills. $230 visit. ($30 juast for the shot to calm her) Gave dog the pills Tues night and Wednesday morning. She was laying down... at lunch time she had still not moved. Called vet, said do not give pills anymore (the tech said this, not the vet) Thursday, she still had not stood up, called again. Vet was out that day. Told to call back and they would ask another vet. Friday morning I call ed again. Vet was busy. told to leave a msg, which I did. Did not hear back. Called again in afternoon. Vet was busy. I was furious, but calm. I said, if this vet cares, then she should call me. My dog has not walked since she gave her drugs and I had two bottles of pills that was told not to give! Still no call back. Lots of other details, but I never received a call. I finally made appointment with my old vet that was over an hour drive away. Well, NOW they call me back.... why am I having the test records sent somewhere else???? I said, because Vet Jackson is the worst most uncompassionate Vet I ever met. She will not even return a call.
Anyway, my dog never cam home from the visit to old vet on saturday.... she was too far gone. I miss her and feel terrible that i did not get her the medical advice that I was hoping for.
06/21/2008Provided by Citysearch -
i am VERY picky when it comes to taking my dog to a vet, (trust me...I've been in and out of vets searching for the right one for years!) and i have found the Animal Clinic of Brandon to be wonderful. And it is now my one and ONLY vet. The whole staff and all the doctors are very nice and everyone treats your animal like it was their very own. I always feel like my dog is getting the best care possible and would recommend this place to everyone. They only do what is necessary too. I've been to places where they lie about treatments just to get money, but the Animal Clinic of Brandon is honest! i LOVE this place and so does my dog! :)