People are always helpful and knowledgeable. They work hard to find you the storage unit you need. Perhaps my Garmin GPS navigational device is outdated, but my Garmin did not recognize the street address for Multi-Stor Self Storage, so if others have the same problem, they need to go to googlemaps.com and load in the address. The map of their location will show where their location is in relation of other streets and landmarks. But really, the people in this self storage business who I have dealt with come across as down to earth and that they are there to help you solve your storage issues.