Horrible. Horrible service. I ordered a grilled chicken teriyaki plate less than a month ago for $11.00 and today I am charged $15. I asked the guy who picked up when did the prices change and he responds "I don't know" in such a flippant tone that it made me assume he is pre-charging me tip or charging me more because I am paying with a CC. Otherwise, why the hostility and snippy tone? This is where I feel as though he started it, just saying. So I ask, "Well, who would know?" and he responds "Look, do you want the order or not?" I reply, "Yes but that has nothing to do with the question I asked you so who would know when they changed?" "The owner." "And, who is that?" "Steve." "How can I contact Steve?"Here, he actually yells "I don't know! Do you want the order or not?""You work there but you don't know how to contact the owner?"He is still yelling at this point. "I am Steve! Do you want the order or not? I don't care!" "I already said I wanted to order but, again this has nothing - ""Here is what I am going to do. I am canceling your order. I don't even care!" and hung up on me. Now, trust me, if I was being snippy or rude FIRST, I wouldn't have posted a review because customers aren't always right but he didn't need to be like that. Steve, the supposed owner, is a completely miserable person who shouldn't answer the phone, ever. I read other reviews, after the fact of course, and the summaries is the same "good food but expensive and terrible customer service." I like their food but pizza joints are a dime a dozen around here. No one should get rewarded with hard earned money when they treat customers this way. I will never order from them again and I am well on my way to making sure no one orders from there from my office, either.
250 Granite St Ste BBraintree, MA 02184
From Business: Uno Chicago Grill is a full-service restaurant that serves ribs, seafood, burgers, steaks, pasta dishes, appetizers, desserts and Chicago Original Deep Dish Pizza…
Always friendly and fast delivery,my go to for lunch on a short time frame ! Love their pizza but they also have salads and sandwiches.
Love Papa Ginos & it's my personal Favorite for fast food pizzas!! This restaurant tends to be slow for your food order, but i have always found it worth it.
First off let me start off by saying that Easy Pie literally has the worst customer service I have ever encountered in my 37 years of existence on this planet. If I could give it zero stars I would have. The food (when actually prepared properly) is pretty good but when management cannot take constructive criticism and tries to turn the problem upside down and blame the customer? Unacceptable. Time and time again the phrase "we were busy" has been used as an excuse for poor service. Hate to be the bearer of bad news but if your using busy as an excuse in the restaurant business you should probably find a new line of work. Cleanliness is also a problem as the tables are never clean and don't even get me started on the bathroom. Disgusting! with a capital D! We repeatedly brought problems to managements attention and nothing has ever been done about it and as a matter of fact, management actually confronted us about what we had written on Facebook. You cannot grow as a business if you do not and can not take criticism. I firmly believe they are happy with the money coming through the door and really do not care about the customer as an individual as evidenced by their lack of customer service ethics. Whatever you do, stay away from this place on Friday or Saturday nights as you will experience the same frustration(s) we have dealt with almost every visit. If you do eat there stay simple with your food choices as they are pretty good but please try to not confuse the teenage staff as they cannot comprehend anything that does not involve the words Facebook or Twitter. Also the chairs there are horrendous so order to go! As a whole the place HAS potential but it will never be realized as the owners do not take any responsability for any problems that they have. So when reading this and wondering why there are almost a 50/50 split of positive and negative reviews just remember that that is exactly what this place is: a 50/50 crapshoot in which you never know what your getting week to week. Stay away!!